Remittances Growth Executive

Role overview

Duties and responsibilities

• Drive customer acquisition and remittance adoption within assigned customer segments.
• Conduct field visits and customer engagement activities across relevant UAE locations.
• Develop relationships with employers, businesses, community organizations, and other acquisition channels.
• Generate leads through field engagement, referrals, events, employer relationships, and customer networks.
• Educate potential customers about remittance services, benefits, offers, and customer journeys.
• Support customers through acquisition, onboarding, activation, and transaction journeys.
• Convert acquired customers into active and repeat remittance users.
• Maintain pipelines, CRM records, activity reports, and conversion data.
• Achieve KPIs covering customer acquisition, activation, remittance conversion, and customer growth.
• Work with internal teams on campaigns, promotions, and market-specific growth initiatives.

Requirements

• Experience in field sales, customer acquisition, community engagement, business development, or another high-volume customer-facing environment.
• Local market experience is strongly preferred.
• Experience in remittances, money transfer, FinTech, digital payments, banking, exchange houses, wallets, telecom, or financial services is advantageous.
• Strong relationship-building, customer acquisition, communication, interpersonal, and negotiation skills.
• Comfort working extensively in the field and visiting multiple customer locations.
• Target-oriented approach and ability to maintain customer pipelines, activity records, and performance reports.

Compensation and benefits

• The role offers a competitive salary package, performance-linked incentives, and employment benefits in line with company policy.

Work location

• Work location is in person.