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Relationship Manager - Business Banking - Select Segment

RAKBANK
Dubai, UAE
Full Time
Mid
3 weeks ago
Portfolio ManagementClient Relationship ManagementCross SellingCash Management ServicesTrade FinanceFX and Treasury Products
Free

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Portfolio ManagementClient Relationship ManagementCross Selling
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What You’ll Be Doing

  • Manage an assigned portfolio of Business Banking liability clients, acting as the primary point of contact for all banking needs.
  • Develop strong, long term client relationships by understanding client business models, cash flows, and financial requirements
  • Ensure regular portfolio reviews, proactive client engagement, and timely resolution of client queries and issues.
  • Achieve assigned targets for CASA balances, term deposits, and NTB acquisition in line with the Bank’s business strategy.
  • Identify and onboard new quality relationships within the approved target segments and risk appetite.
  • Drive wallet share enhancement through systematic balance build up and retention initiatives.
  • Identify and execute cross sell opportunities across Cash Management Services (CMS), FX and Treasury products, Trade Finance solutions, Digital Banking and value added packages
  • Work closely with internal product, treasury, and operations teams to deliver tailored solutions to clients.
  • Ensure full adherence to CBUAE regulations, internal policies, AML/KYC standards, and compliance requirements.
  • Conduct periodic KYC reviews, remediation follow ups, and ensure portfolio hygiene at all times.
  • Identify early warning signals and proactively manage credit, operational, and conduct risks within the portfolio.
  • Coordinate with Customer Fulfilment, Operations, Compliance, Treasury, and Digital teams to ensure seamless execution of client requests.

What We’re Looking For

  • Graduate degree in Business, Finance, or related discipline
  • 5–8 years of experience in Business Banking / Commercial Banking (Liabilities preferred)
  • Proven track record in portfolio management, book growth, and cross sell
  • Strong knowledge of Business Banking liability products and Treasury basics
  • Sound understanding of AML, KYC, and regulatory frameworks
  • Excellent relationship management and negotiation skills
  • Strong analytical and risk assessment capability
  • High level of professionalism, integrity, and attention to detail

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