Relationship Manager, Business Banking - Liabilities
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
First Abu Dhabi Bank (FAB) seeks a Relationship Manager for Business Banking Liabilities in Dubai. The role involves acquiring high-value clients, enhancing existing relationships, cross-selling bank products, and managing risk.
Key Skills for This Role
Responsibilities
- Acquire NTB high value clients and enhance existing high value relationships to increase liability book and revenue
- Engage with clients to understand and improve their banking services
- Cross sell and upsell bank's products and services to maximize revenue
- Negotiate pricing of GM and Cash products as per customers' needs
- Prepare Credit Application, analyze financial statements, and ensure approvals
- Proactively manage assigned portfolio risk by ensuring timely renewal of accounts
Requirements
- Proven ability in driving high performance culture and delivering customer and financial objectives
- Sales management and team player
- Excellent interpersonal skills, with emphasis on inspiring, influencing, and negotiating
- Strong business assessment skills, particularly for complex structures and international facilities
- University degree
Full Job Posting
Job Summary / Introduction
- SME plays a significant role in driving the economic health of the UAE and specifically Dubai market.
- The jobholder will prepare a self development plan, agree it with Line Manager and work progressively towards achieving it.
- To drive best practice in key account relationship management and risk policies ensuring this remains in line with FAB practices.
Relationship Management
- Acquiring NTB high value clients and to enhance from existing high value relationships to increase liability book of bank and increase revenue.
- Strong engagement with clients to understand and improve their banking services.
- Understand client’s requirement to increase the bank’s wallet share.
- Cross sell and upsell bank’s products and services to maximize revenue.
- Increased sales volumes/ market shares in target market.
- Response & Turnaround Times of Customer requests & processing business applications.
- Negotiate with internal clients and structure pricing of the GM and Cash products as per customers’ needs.
- Establishment of an efficient customer focused approach representing a strong competitive edge.
- Increase share of high end market and quality business within assigned segment.
- Establish and maintain a working rapport with customers by providing expertise in identifying their financial needs.
- Provide customers with accurate and timely information on products.
- Keep customers and prospects updated on new products & Services.
Risk Management
- Timely updating of KYC.
- Work closely with internal departments to cover Compliance Risk, operational risk and any credit risk exposure.
- Prepare Credit Application (CA), analyze financial statements, and make it ready for approvals.
- Ensure CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank policies.
- Recognize early warning signals of unsatisfactory account conduct and pursue the collection of past due loans.
- Effective work processing and risk management.
- Assess the financial and business risks involved in lending to particular businesses.
- Perform analysis to credit worthiness and recommend appropriate credit limits.
- Pro actively manage the assigned portfolio risk by ensuring timely renewal of accounts.
- Compliance with bank related policies and procedures, and Business Banking standards.
- Adhere and comply with bank’s internal applicable policies and procedures.
- Cooperate and facilitate work of internal audit and risk management.
Profitability & Expense Control
- Ensure effective utilization of limits in order to maximize profitability.
- Regularly monitor MIS reports for FX and Trade revenues – EDW Dashboard.
- Continuously seek to increase revenue margins from customers.
Customer Service & Service Level
- Practice high quality customer service standards.
- Contact customer service groups and processing units to ensure satisfactory service standards are met.
- Strick adherence to bank policies to avoid any potential fraud or against operational risks.
Required
- Proven ability, with a successful record of accomplishment in driving a high performance culture across the team delivering customer and financial objectives.
- Sales Management and being a team player.
- Excellent Interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues.
- Ability to effectively plan and organize, with tenacity to drive through results.
- Strong business assessment skills, particularly with regards to more complex structures and facilities with an international dimension.
- Leadership, performance management and team development.
- Strong analytical ability.
- Visible and motivational leadership.
- Business acumen.
- Qualification to a University Degree.
Preferred / Beneficial
- Enthusiasm for collective management and the need to drive behavioral change.
- Innovative with a flair of solving problems.
- Knowledge of general and business banking including the competitive landscape.
- Excellent communication skills, including written, verbal and the ability to deliver compelling presentations.
- Strong knowledge of SME proposition.
- Proven ability in identifying and meeting customer needs through a broad range of products and services.
- Ability to interact with all levels of stakeholders.
- Qualification to a Postgraduate in Business Management or business administration.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at First Abu Dhabi Bank (FAB)
VP, Head of Client Services
Abu Dhabi, UAE
First Abu Dhabi Bank (FAB) seeks a VP, Head of Client Services for its Asset Management division in Abu Dhabi. The role involves acting as primary client contact, coordinating onboarding and reporting, and collaborating
VP, Head of Middle and Back Office
Abu Dhabi, UAE
First Abu Dhabi Bank seeks a VP, Head of Middle and Back Office to act as the operational backbone of investment processes. The role manages post-trade activities, fund accounting oversight, and client reporting, ensurin
Director, Government & Public Sector
Abu Dhabi, UAE
First Abu Dhabi Bank seeks a Director to manage and grow Investment Banking client relationships for UAE Government entities. The role involves financial analysis, business origination, deal execution, and team performan
Specialist, Asset Services
Abu Dhabi, UAE
First Abu Dhabi Bank seeks a Specialist, Asset Servicing to manage corporate actions processing and deliver exceptional custody services. The role involves end-to-end corporate actions, client relationship management, an
Specialist, Audit - Operations & Support Functions (Emiratized Role)
Abu Dhabi, UAE
First Abu Dhabi Bank seeks an Audit Specialist to participate in audits of Operations & Support Functions across the FAB Group. The role requires a bachelor's degree in accounting or finance and 2-4 years of relevant exp
VP & Senior Audit Manager, Enterprise Risk Management
Abu Dhabi, UAE
First Abu Dhabi Bank seeks a VP & Senior Audit Manager to lead audits of Risk and Global Markets across the FAB Group. The role requires an Associate Chartered Accountant or STEM bachelor's degree with 3-5 years post-qua
Specialist, Settlement Services (Al Ain)
Abu Dhabi, UAE
First Abu Dhabi Bank is hiring a Settlement Services Specialist to handle complex settlement transactions for equities, mutual funds, fixed income, and securities lending across domestic, regional, and international mark
Mortgage Advisor - Direct Sales
Abu Dhabi, UAE
First Abu Dhabi Bank is hiring a Mortgage Advisor for direct field sales in Abu Dhabi. The role involves promoting core products, building customer relationships, and achieving sales targets. Requires at least 1 year of
VP, Head of Client Services
Abu Dhabi, UAE
VP, Head of Middle and Back Office
Abu Dhabi, UAE
Director, Government & Public Sector
Abu Dhabi, UAE
Specialist, Asset Services
Abu Dhabi, UAE
Specialist, Audit - Operations & Support Functions (Emiratized Role)
Abu Dhabi, UAE
VP & Senior Audit Manager, Enterprise Risk Management
Abu Dhabi, UAE
Specialist, Settlement Services (Al Ain)
Abu Dhabi, UAE
Mortgage Advisor - Direct Sales
Abu Dhabi, UAE