Registration Coordinator - Billing & Invoicing
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Key skills for this role
About the Role
GLOMACS Training & Consultancy seeks a detail-oriented Registration Coordinator to manage registration, billing, and invoicing for training programmes. The role serves as the primary contact for participants, ensuring a seamless experience from registration to completion.
Key Skills for This Role
Responsibilities
- Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally
- Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information
- Update and maintain the ERP system with accurate participant data and financial information
- Generate invoices and process payments accurately and in a timely manner
- Monitor and track participant payments and outstanding balances
- Collaborate with internal teams to resolve any registration or billing discrepancies
- Prepare regular reports on registration and financial status for management review
Requirements
- Bachelor's degree in Business Administration, Finance, Accounting, or related field preferred
- Proven experience in a customer service role
- Previous experience with ERP systems and proficiency in data entry and management
- Strong analytical skills and attention to detail
- Excellent communication skills in English
- Ability to prioritize tasks and manage time efficiently
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Full Job Posting
Job Description
- You will play a crucial role in managing the registration process including billing and invoicing procedures for our programmes.
- You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion.
- We are looking for a detail oriented individual with a strong background in customer service and preferably finance or accounting.
Key Responsibilities
- Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally.
- Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information.
- Update and maintain the ERP system with accurate participant data and financial information.
- Generate invoices and process payments accurately and in a timely manner.
- Monitor and track participant payments and outstanding balances.
- Collaborate with internal teams to resolve any registration or billing discrepancies.
- Prepare regular reports on registration and financial status for management review.
Qualifications and Skills
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred.
- Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction.
- Previous experience with ERP systems and proficiency in data entry and management.
- Strong analytical skills and attention to detail, with the ability to reconcile accounts and resolve discrepancies effectively.
- Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely.
- Ability to prioritize tasks and manage time efficiently in a deadline driven environment.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or databases is a plus.
Work Location
- Dubai Media City, Dubai UAE
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