{bc}
linkedin

Recreational Assistant

Khidmah
Abu Dhabi, UAE
Full Time
Entry
Onsite
3 weeks ago
Customer ServiceFacility OperationsEvent CoordinationEquipment ManagementSafety ComplianceCommunication
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

Customer ServiceFacility OperationsEvent Coordination
Smart Apply

Full Job Posting

Job Purpose

  • To support the daily operation of recreational facilities under the NYU Project by ensuring activity areas, sports spaces, and recreation equipment are safe, clean, organized, and ready for use.
  • The role is responsible for assisting users, supporting bookings and activities, monitoring facility readiness, reporting issues, and delivering a positive customer experience.

Roles, Responsibilities, Duties

  • Support the daily operation of recreation areas, sports courts, fitness spaces, activity rooms, and other assigned facilities.
  • Ensure all recreational facilities are clean, safe, well organized, and ready for scheduled activities and general use.
  • Assist with opening and closing procedures, facility setup, readiness checks, and basic operational inspections.
  • Monitor facility usage and ensure users follow site rules, safety guidelines, booking procedures, and operating standards.
  • Welcome and assist students, staff, residents, visitors, and facility users in a professional and service oriented manner.
  • Respond to general inquiries related to bookings, activity schedules, facility access, rules, and equipment usage.
  • Provide guidance on the safe and proper use of recreational facilities and equipment.
  • Handle basic user concerns professionally and escalate complaints, incidents, or service issues to the supervisor when required.
  • Assist in preparing and supporting recreational activities, wellness programs, sports sessions, tournaments, and community events.
  • Set up activity spaces, equipment, signage, attendance sheets, and required materials before events.
  • Support participant registration, crowd coordination, activity flow, and post event arrangements.
  • Coordinate with supervisors, operations teams, and support departments to ensure event requirements are delivered smoothly.

Education & Qualification

  • High School Certificate, Diploma, or relevant qualification in Sports, Recreation, Hospitality, Customer Service, or related field.
  • First Aid / CPR certification is preferred.
  • Basic knowledge of recreation operations, customer service, safety rules, and equipment handling.
  • Basic MS Office knowledge is an advantage.

Experience and Skills

  • Minimum 1–3 years of experience in recreation services, sports facilities, hospitality, customer service, facilities management, or community services.
  • Minimum 1–2 years of hands on experience in recreation facility support, activity coordination, equipment handling, bookings, customer service, or operational support.
  • Good customer service and communication skills.
  • Basic knowledge of recreation facility operations and safety requirements.
  • Ability to support activities, events, bookings, and facility setup.
  • Good coordination, organization, and follow up skills.
  • Attention to cleanliness, safety, equipment condition, and facility readiness.
  • Ability to handle users professionally and escalate issues when required.
  • Teamwork and cooperation with cleaning, maintenance, security, and operations teams.
  • Ability to work under pressure during events or busy periods.
  • Positive attitude, reliability, and service focused approach.

Occupational Health and Safety Responsibilities

  • Adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory requirements.
  • Familiarize yourself with these policies, procedures, practices, updates, etc.

Information Security Responsibilities

  • Comply with Khidmah Information Security Policies.
  • Be aware of and fulfil their information security responsibilities.
  • Ensure whoever handles sensitive company information have taken the Security Awareness Training.
  • Know how to report a security incident (to IT ServiceDesk or InfoSec).
  • Not disable his/her OS firewall and/or Antivirus.
  • Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords.
  • Accept accountability of his/her individual user accounts, and maintain confidentiality.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Khidmah