Recreation Attendant
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Key skills for this role
About the Role
NH Collection Hotels & Resorts is seeking a Recreation Attendant to provide warm, personalized service to guests at Banana Island Resort Doha. The role involves engaging with guests, maintaining pool area cleanliness, and promoting wellness services.
Key Skills for This Role
Responsibilities
- Actively engage with guests and assist with needs such as issuing towels, chaise lounge covers, and cabana set up
- Pick up and remove used towels and debris from pool deck areas throughout the day
- Provide unique experiences through warm, personal, and detailed service in a luxury, upscale environment
- Maintain complete knowledge of all wellness and recreation services, activities, amenities, and hotel services
- Up sell and promote wellness and recreation offers to maximize sales revenue
- Perform opening/closing side duties and set the pool according to standards
Requirements
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedures
Full Job Posting
Overview
- Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties.
- As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What You Will Be Doing
- Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set up, and cabana set up.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the pool for our guests through detailed cleanliness, set up and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedure.
- Be available to carry out any assignment as delegated by department manager.
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