RECEPTIONIST - Tamayyaz
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Key skills for this role
About the Role
Novotel Hotels seeks a professional Receptionist for its Tamayyaz program in Riyadh to greet visitors, manage calls, schedule appointments, and perform administrative tasks. Requires proven reception or customer service experience, strong communication skills in English, and proficiency with Microsoft Office.
Key Skills for This Role
Responsibilities
- Greet and welcome visitors, clients, and employees with professionalism and courtesy
- Answer, screen, and direct incoming phone calls to appropriate departments or personnel
- Schedule and manage appointments using scheduling software while maintaining accurate calendars
- Maintain the reception area in an organized, clean, and professional manner
- Process administrative tasks including mail distribution, data entry, and document management
- Manage visitor logs and ensure compliance with security protocols
- Support office operations by assisting with general administrative duties as needed
Requirements
- Proven experience in a reception, customer service, or similar front facing role
- Excellent verbal and written communication skills in English
- Strong organizational and time management abilities
- Proficiency with Microsoft Office applications and phone systems
- Ability to multitask and prioritize in a busy environment
- Professional demeanor with a friendly and empathetic approach to customer interactions
Full Job Posting
Company Description
- We are far more than a global leading company. We welcome you as you are, and with us you will find a career and a brand that fits your personality.
- We support you to grow and learn every day. We ensure that your work has meaning in your life and that, throughout your journey with us, you explore the limitless possibilities of Accor.
Job Description
- Greet and welcome visitors, clients, and employees with professionalism and courtesy.
- Answer, screen, and direct incoming phone calls to appropriate departments or personnel.
- Schedule and manage appointments using scheduling software while maintaining accurate calendars.
- Maintain the reception area in an organized, clean, and professional manner.
- Process administrative tasks including mail distribution, data entry, and document management.
- Provide information about company services and direct inquiries to relevant departments.
- Manage visitor logs and ensure compliance with security protocols.
- Support office operations by assisting with general administrative duties as needed.
- Handle correspondence and maintain confidentiality of sensitive information.
- Demonstrate professional communication standards in all interactions, both verbal and written.
Qualifications
- Proven experience in a reception, customer service, or similar front facing role.
- Excellent verbal and written communication skills in English.
- Strong organizational and time management abilities.
- Proficiency with Microsoft Office applications and phone systems.
- Ability to multitask and prioritize in a busy environment.
- Professional demeanor with a friendly and empathetic approach to customer interactions.
- Bilingual capabilities in Arabic and English (preferred).
- Experience with scheduling software and appointment management systems (preferred).
- Ability to maintain composure and handle multiple inquiries simultaneously.
- Strong interpersonal skills and ability to work collaboratively with diverse teams.
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