Duty Engineer
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Key skills for this role
About the Role
Novotel Hotels is hiring a Duty Engineer to support the Engineering Supervisor in daily operations, ensuring efficient maintenance of all hotel facilities. The role involves overseeing engineering activities during shifts, responding to maintenance requests, and ensuring compliance with safety standards.
Key Skills for This Role
Responsibilities
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per specifications
- Check and ensure the working condition of fire detectors, firefighting systems, transformers, electrical systems, etc.
- Coordinate with other departments for regular servicing and testing of equipment
- Follow PPM schedule as planned on daily basis with the help of engineering team and update respective document
- Update utility consumption on daily basis and report to ACE
- Attend all complaints with proper procedure and prioritize guest comfort and update status on log
- Monitor BMS system for all equipment and its time schedule
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures
- Assist engineering crews during emergencies and crisis situations
- Report major operational issues and concerns to the Assistant Engineering Manager in a timely and transparent manner
Requirements
- Minimum 3–5 years of experience in a similar maintenance role, preferably within the hospitality industry
- Strong technical knowledge of mechanical, electrical, and plumbing (MEP) systems
- Ability to perform preventive and corrective maintenance efficiently and safely
- Effective communication skills to coordinate with team members, mechanics, contractors, and other departments
- Good problem solving skills with the ability to respond promptly to maintenance issues
- Positive, proactive, and helpful attitude towards work, colleagues, and guest service
- Ability to work independently as well as part of a team in a fast paced environment
Full Job Posting
Job Description
- The Duty Engineer is responsible for supporting the Engineering Supervisor in the daily operations of the Engineering Department, ensuring the efficient maintenance and operation of all hotel facilities and equipment.
Key Responsibilities
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications
- Check and ensure the working condition of fire detectors, firefighting systems, transformers, electrical systems, etc.
- Coordinate with other departments for regular servicing and testing of equipment
- Follow PPM schedule as planned on daily basis with the help of engineering team and update respective document on daily basis to up keep the file
- update utility consumption on daily basis and report to ACE
- Attend all the complaints with proper procedure and prioritize guest comfort and update the status on the log and inform your superior when required
- Monitor BMS system for all the equipment and its time schedule
- Respond promptly to maintenance requests, emergency calls, equipment breakdowns, and urgent repairs across electrical, plumbing, carpentry, and major equipment systems
- Generate comprehensive daily, weekly, and monthly reports documenting maintenance activities, work completed, outstanding tasks, and operational metrics
- Ensure strict compliance with all safety protocols, regulations, and occupational health and safety procedures.
- Assist engineering crews during emergencies and crisis situations
- Report major operational issues and concerns to the Assistant Engineering Manager in a timely and transparent manner
Qualifications
- Minimum 3–5 years of experience in a similar maintenance role, preferably within the hospitality industry, with hands on experience in hotel facilities maintenance and operations.
- Strong technical knowledge of mechanical, electrical, and plumbing (MEP) systems.
- Ability to perform preventive and corrective maintenance efficiently and safely.
- Effective communication skills to coordinate with team members, mechanics, contractors, and other departments.
- Good problem solving skills with the ability to respond promptly to maintenance issues.
- Positive, proactive, and helpful attitude towards work, colleagues, and guest service.
- Ability to work independently as well as part of a team in a fast paced environment.
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