Receptionist
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Key skills for this role
Role Overview
The office Receptionist provides front-of-house service, answers calls, supports visitors, and maintains a welcoming office environment.
The role requires administrative, IT, organisational, and communication skills.
Key Skills for This Role
Full Job Posting
The Role
The office Receptionist provides front-of-house service, answers calls, supports visitors, and maintains a welcoming office environment.
The role requires administrative, IT, organisational, and communication skills.
Key Responsibilities
- Respond professionally to telephone and in-person enquiries from visitors.
- Manage incoming emails and mail and distribute correspondence appropriately.
- Maintain meeting room bookings and ensure rooms are tidy and presentable.
- Coordinate meeting room equipment as requested.
- Prepare and track courier packages for office staff.
- Monitor stationery and pantry supplies and place orders with suppliers.
- Support board meetings and office events, including catering and refreshments.
- Conduct storeroom checks and coordinate disposal or shredding of old documents.
- Produce and edit documents using Microsoft Word and PowerPoint.
- Train administrative staff covering the reception desk during leave.
- Cover selected Head of Office executive assistant responsibilities during leave.
- Undertake ad hoc projects and tasks as required.
Skills, Knowledge and Experience
- Fluent spoken and written English.
- Minimum three years of relevant office experience.
- High computer literacy in Microsoft Word, PowerPoint, Outlook, and Excel.
- Ability to evaluate office IT needs and communicate with the central IT team.
- Strong communication and customer service skills.
- Presentable and confident demeanour.
- Experience managing external contracts or liaising with suppliers is preferred.
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