Receptionist & Office Manager
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Key skills for this role
About the Role
HUB Financial is looking for a Receptionist & Office Manager to provide a welcoming environment at their Vancouver office. Responsibilities include managing front desk operations, office supplies, mail, and supporting administrative tasks.
Key Skills for This Role
Responsibilities
- Guide incoming clients to the appropriate personnel or department
- Handle all incoming calls, faxes, and voicemails, ensuring they are transferred or directed appropriately
- Prepare and arrange incoming and outgoing couriers
- Receive and distribute all incoming and outgoing mail for the office, including scanning and emailing time sensitive documents
- Be the go to person for all operational type questions
- Manage office supplies, placing orders as required
- Be the primary operational liaison for some high value clients who sublease offices
- Manage the preparation and ordering of business cards, access cards, and keys for HUB employees
- Organize and maintain the filing system for broker related mail and pickups
- Assist the president’s Executive Assistant and the RVP as called upon
- Assist in scheduling and managing boardroom bookings
- Ensure overall tidiness and cleanliness of the entire office
Requirements
- Up to one year of related experience as a Receptionist, Administrative Assistant, or Facilities Management
- Proficiency in typing and working with computer applications, including the Microsoft Office suite
- Demonstrated ability to communicate effectively, both written and verbally
- Strong attention to detail and effective problem solving skills
- Positive attitude with a strong focus on customer service
- Efficient and effective work habits, utilizing excellent time management skills
Full Job Posting
The Opportunity
- We are looking for a Receptionist & Office Manager at our Vancouver office.
- You will play a pivotal role in providing a warm and efficient space that is welcoming for everyone who walks through our doors.
What You’ll Do
- Guide incoming clients to the appropriate personnel or department.
- Handle all incoming calls, faxes, and voicemails, ensuring they are transferred or directed to the appropriate personnel or department.
- Prepare and arrange incoming and outgoing couriers.
- Receive and distribute all incoming and outgoing mail for the office, including scanning and emailing time sensitive documents.
- Be the go to person for all operational type questions, either helping resolve or directing to the appropriate support.
- Manage office supplies, placing orders as required.
- Be the primary operational liaison for some of our high value clients, who sublease offices from us at this location.
- Manage the preparation and ordering of business cards, access cards, and keys for HUB employees.
- Organize and maintain the filing system for broker related mail and pickups.
- Assist the president’s Executive Assistant and the RVP, as called upon.
- Assist in scheduling and managing boardroom bookings.
- Ensure overall tidiness and cleanliness of the entire office.
What You’ll Need for Success
- Up to one year of related experience as a Receptionist, Administrative Assistant, or Facilities Management.
- Proficiency in typing and working with computer applications, including the Microsoft Office suite.
- Demonstrated ability to communicate effectively, both written and verbally.
- Strong attention to detail and effective problem solving skills.
- Positive attitude with a strong focus on customer service.
- Efficient and effective work habits, utilizing excellent time management skills.
- Knowledge of life insurance industry is an asset.
What’s in it for you?
- Competitive Compensation: pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
- Work Life Balance: flexible work arrangements and generous time off.
- Tailored Benefits: personalized benefits package, including company matched RRSPs.
- Career Growth and Support: sponsored training and development programs, tuition reimbursement, and coverage for professional license fees and membership dues.
- Exclusive Perks: discounts on events, travel, accommodations, and personal home & auto insurance.
Compensation
- The expected salary range for this position is $45,000 to $50,000.
Working Conditions
- Normal office environment, in office 5 days per week (Monday Friday).
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