Receptionist/Administrative Assistant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
ROX UAE is seeking a Receptionist/Administrative Assistant to manage front desk operations and provide a premium first impression in Abu Dhabi. Requires 1-3 years of experience in reception or customer service and strong communication skills.
Key Skills for This Role
Responsibilities
- Greet all visitors professionally
- Answer and direct phone calls promptly
- Maintain a clean and organized reception area
- Welcome customers, guests, suppliers, and visitors warmly
- Handle front desk inquiries clearly, respectfully, and professionally
- Direct customers and visitors to the appropriate person or department
- Record visitor details, appointments, inquiries, or messages when required
- Coordinate with sales, after sales administration, security, and other departments as needed
- Manage customer waiting areas and ensure guests are seated comfortably when required
- Support daily service center and administration operations by assisting with basic coordination
Requirements
- Minimum 1–3 years of experience in reception, front office, customer service, hospitality, luxury retail, corporate, or related roles
- Good communication skills
- Ability to communicate clearly in English is required
- Strong customer service orientation
- Professional appearance and attitude
- Arabic language skills is preferred
Full Job Posting
Role Purpose
- As a receptionist, you will be responsible for delivering a professional, welcoming, and premium first impression to all customers, visitors, employees, and external parties at ROX UAE.
- You will play an important role in managing front desk operations, greeting guests, directing inquiries, supporting customer flow, handling calls, and maintaining a polished reception environment.
Key Responsibilities
- Greet all visitors professionally.
- Answer and direct phone calls promptly.
- Maintain a clean and organized reception area.
- Welcome customers, guests, suppliers, and visitors warmly.
- Ensure all guests are attended to in a polite and timely manner.
- Handle front desk inquiries clearly, respectfully, and professionally.
- Support the reception area in line with ROX UAE service standards.
- Maintain a professional appearance, attitude, and conduct at all times.
- Direct customers and visitors to the appropriate person or department.
- Record visitor details, appointments, inquiries, or messages when required.
- Receive, screen, and transfer calls to the concerned employee or department.
- Assist in maintaining a premium customer experience from arrival to departure.
Qualifications
- Good communication skills.
- Arabic language skills is preferred.
- Strong customer service orientation.
- Professional appearance and attitude.
- Good organization and time management skills.
- Ability to communicate clearly in English is required.
- Ability to remain calm, polite, and professional under pressure.
- Ability to handle calls, visitors, inquiries, and front desk duties efficiently.
- Ability to work independently and coordinate with multiple departments.
- Strong attention to detail, discipline, punctuality, and personal presentation.
- Ability to handle confidential information and internal communication with professionalism.
- Good knowledge of front desk etiquette, visitor handling, telephone manners, customer service standards, and workplace communication practices is preferred.
Work Conditions
- Competitive compensation and benefits package.
- Continuous learning and development opportunities.
- Professional, supportive, and collaborative work culture.
- Full time position based in Abu Dhabi, United Arab Emirates.
- Exposure to premium automotive operations and customer service standards.
- Opportunity to grow within a dynamic and expanding automotive organization.
- Office, service center showroom based duties with regular presence at the reception desk and customer facing areas.
- Regular use of telephone systems, visitor logs, office tools, email, internal communication channels, and basic administrative systems.
- Direct interaction with customers, visitors, employees, management, suppliers, contractors, sales teams, administration, and external parties.
- Work may involve standing, sitting, greeting visitors, handling calls, managing inquiries, and coordinating with different departments throughout the day.
- May require shift flexibility, extended working hours, or additional support during events, management visits, VIP visits, showroom activities, urgent requirements, or operational needs.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Futures Trans Motors (Rox Automobiles)
Vehicle Registration Executive
Abu Dhabi, UAE
ROX UAE seeks a Vehicle Registration Officer to manage vehicle registration, licensing, and government procedures in Abu Dhabi. The role requires coordinating with authorities, insurance companies, banks, and internal te
Sales Executive
Abu Dhabi, UAE
ROX UAE seeks a Showroom Sales Executive to deliver a premium customer experience in a luxury automotive environment. You will welcome customers, present vehicles, manage leads, arrange test drives, and support sales doc
CRM Supervisor - Automotive
Dubai, UAE
Futures Trans Motors is looking for a CRM Supervisor to lead the Customer Relationship Management team. The role involves overseeing customer communications, resolving escalated cases, and driving continuous improvement.
Supermarket Sales Support Staff
Dubai, UAE
Futures Trans Motors seeks a customer-focused Supermarket Sales Support Staff to assist customers, maintain product displays, replenish shelves, and ensure store cleanliness. The role requires previous retail experience,
Front Desk Receptionist
Dubai, UAE
ROX UAE is seeking a professional Front Desk Receptionist to deliver a premium first impression at its automotive service center in Abu Dhabi. The role involves managing front desk operations, greeting guests, handling c
Automotive Service Advisor
Abu Dhabi, UAE
ROX UAE seeks a Service Advisor to manage the customer service journey at its Abu Dhabi service center. The role involves receiving vehicles, preparing job cards, coordinating with workshop teams, and ensuring timely upd
Auto Body Shop Manager
Abu Dhabi, UAE
ROX UAE seeks a Body Shop Manager to lead accident repair, denting, painting, and quality control operations. The role ensures high finishing standards, efficient workflow, and team performance. Requires 5+ years of auto
Spare Parts Supervisor
Abu Dhabi, UAE
ROX UAE seeks a Spare Parts Supervisor to oversee spare parts operations, inventory control, and coordination with service center teams. The role ensures parts availability, stock accuracy, and efficient workshop support
Vehicle Registration Executive
Abu Dhabi, UAE
Sales Executive
Abu Dhabi, UAE
CRM Supervisor - Automotive
Dubai, UAE
Supermarket Sales Support Staff
Dubai, UAE
Front Desk Receptionist
Dubai, UAE
Automotive Service Advisor
Abu Dhabi, UAE
Auto Body Shop Manager
Abu Dhabi, UAE
Spare Parts Supervisor
Abu Dhabi, UAE