Receptionist - Abu Dhabi Airport (Business Park) Hotel
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
Welcome guests and support them through check-in and check-out procedures.
Manage guest expectations accurately and professionally in a fast-paced hotel environment.
Process payments and use data entry skills to support accurate reports.
Key Skills for This Role
Full Job Posting
Job Description
Welcome guests and support them through check-in and check-out procedures.
Manage guest expectations accurately and professionally in a fast-paced hotel environment.
Process payments and use data entry skills to support accurate reports.
Main Responsibilities
- Greet guests, visitors, and suppliers, answer telephone calls, and provide a warm welcome.
- Answer guest queries about promotions, room prices, activities, and surrounding-area events.
- Process payments, reservations, and cancellations accurately under cash-handling procedures.
- Identify corporate leads, build relationships, and encourage online customer feedback.
- Review online guest feedback and explore options for service improvement.
- Complete correspondence, emails, filing, and general office duties in the reception area.
- Maintain appropriate stocks of reception supplies and stationery.
- Communicate guest requests and complaints with all relevant departments.
- Follow guest safety procedures and guidelines.
Requirements
- Use a customer-oriented approach and provide exceptional customer service.
- Have excellent communication, organizational, and attention-to-detail skills.
- Be flexible, agile, proactive, and able to work under pressure.
- Be able to work independently and as part of a team.
- Have at least one year of hotel receptionist experience in a front office department.
- Have knowledge of Opera PMS.
- Speak, write, and read Arabic.
Benefits
- Competitive salary package, accommodation, transportation, medical insurance including dental, and air tickets are offered.
- The working hours are described as supporting work-life balance.
- The company supports career growth and internal development opportunities.
Company Culture
Premier Inn emphasizes customer-focused values and a supportive, engaging environment.
The company promotes career development and a promote-from-within culture.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Premier Inn Hotels - Middle East
Maintenance Assistant - Dubai Dragon Mart
Dubai, UAE
Premier Inn is seeking a Maintenance Assistant to maintain hotel facilities, complete inspections, and resolve routine and emergency repairs. The role requires at least one year of branded hotel maintenance or engineerin
Commis - Dubai Dragon Mart
Dubai, UAE
Premier Inn Hotels - Middle East is seeking a Commis Chef to support food preparation and service across kitchen sections while maintaining hygiene, quality, and cost standards. The role prefers hotel or F&B experience,
Commis - Dubai Ibn Battuta Mall
Dubai, UAE
The employer is looking for a Commis Chef to support the head chef with food preparation, kitchen service, stock control, and consistent operational standards. Candidates should have at least two years of Commis Chef exp
Housekeeping Room Attendant - Dubai Silicon Oasis
Dubai, UAE
The employer is seeking a Housekeeping Room Attendant to clean guest rooms, corridors, public areas, and back-of-house spaces while maintaining hotel standards. The role requires customer service, fitness, attention to d
Housekeeping Room Attendant - Abu Dhabi Capital Center
Abu Dhabi, UAE
Premier Inn is seeking a Housekeeping Room Attendant to maintain guest rooms, corridors, public areas, and back-of-house spaces. The role requires customer service orientation, physical fitness, attention to detail, Engl
Commis - Dubai Ibn Battuta Mall
Dubai, UAE
The employer is seeking a Commis Chef to support the head chef with food preparation, kitchen service, stock control, and consistent quality standards. Candidates should have hotel or F&B experience, ideally including tw
Emiratization Receptionist - Abu Dhabi International Airport Business Park
Dubai, UAE
Premier Inn Hotels is seeking a Receptionist to welcome guests, manage check-in and check-out, process payments and reservations, and support smooth reception operations. Candidates need at least one year of hotel front-
Arabic Receptionist- Doha Airport
, QAT
Premier Inn is seeking an Arabic-speaking receptionist to welcome guests, manage check-in and check-out, process reservations and payments, and support smooth front-office operations. Candidates should have at least one
Maintenance Assistant - Dubai Dragon Mart
Dubai, UAE
Commis - Dubai Dragon Mart
Dubai, UAE
Commis - Dubai Ibn Battuta Mall
Dubai, UAE
Housekeeping Room Attendant - Dubai Silicon Oasis
Dubai, UAE
Housekeeping Room Attendant - Abu Dhabi Capital Center
Abu Dhabi, UAE
Commis - Dubai Ibn Battuta Mall
Dubai, UAE
Emiratization Receptionist - Abu Dhabi International Airport Business Park
Dubai, UAE
Arabic Receptionist- Doha Airport
, QAT