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Arabic Receptionist- Doha Airport

Premier Inn Hotels - Middle East
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 2 weeks ago
Hotel receptionFront office operationsArabicOpera PMSData entryCash handling
Free

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Hotel receptionFront office operationsArabic
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Job Description

Welcome guests and support them through check-in and check-out in a fast-paced environment.

Manage guest expectations, payments, data entry, and accurate reporting while maintaining attention to detail.

Main Responsibilities

  • Greet and welcome guests, visitors, and suppliers and answer telephone calls in line with brand standards.
  • Provide information about promotions, room prices, activities, and surrounding-area events.
  • Process payments, reservations, and cancellations accurately and according to procedures.
  • Identify corporate leads, build relationships, and promote customer feedback.
  • Review online guest feedback and explore improvement opportunities.
  • Complete correspondence, emails, filing, and other general office duties.
  • Maintain reception supplies and stationery.
  • Communicate guest requests and complaints to other departments for smooth service delivery.
  • Follow guest safety procedures and guidelines.

Requirements

  • Customer-oriented approach.
  • Excellent communication skills and strong attention to detail.
  • Flexible, agile, and able to work under pressure.
  • Ability to work independently and in a team.
  • Proactive and highly organized approach.
  • Ability to provide exceptional customer service.
  • At least one year of hotel receptionist experience in a front-office department.
  • Knowledge of Opera PMS.
  • Arabic speaking, writing, and reading proficiency.

Benefits

  • Competitive salary package with accommodation, transportation, medical insurance including dental coverage, and air tickets.
  • The role offers working hours intended to support work-life balance.
  • Career development and internal progression opportunities are available.

About Premier Inn

Premier Inn emphasizes customer-focused values, career growth, and a supportive working environment.

The company promotes internal development and progression across different areas.

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