Real Estate Call Center Agent (English & Hindi Speaking)
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Key skills for this role
About the Role
Azora Group of Companies seeks a confident, customer-focused Call Center Agent to generate qualified leads and schedule appointments for property consultants. You will make outbound calls, qualify leads, and manage CRM data.
Key Skills for This Role
Responsibilities
- Make 100 150 outbound calls daily to prospective property buyers and investors
- Introduce company projects and investment opportunities professionally
- Qualify leads by understanding clients' property requirements, budget, and preferred locations
- Schedule appointments for the sales team with qualified prospects
- Follow up with potential clients and maintain strong customer relationships
- Update and manage all customer information accurately in the CRM system
- Achieve daily, weekly, and monthly lead generation and appointment targets
Requirements
- Excellent spoken English with clear, fluent, professional accent
- Fluent in Hindi and English
- Minimum 1 2 years of call center, telesales, telemarketing, or customer service experience
- Previous experience in Dubai Real Estate or property lead generation highly preferred
- Strong communication, persuasion, and negotiation skills
- Comfortable making high volume of outbound calls
- Familiarity with CRM systems and Microsoft Office
- Currently residing in UAE with valid visa preferred
Full Job Posting
About Us
- AZORA Group of Companies is a leading Dubai based real estate brokerage specializing in premium residential, commercial, and investment properties.
- We are expanding our Sales Support Team and seeking confident, energetic, and customer focused Call Center Agents.
Job Responsibilities
- Make 100–150 outbound calls daily to prospective property buyers and investors.
- Introduce company projects and investment opportunities professionally.
- Qualify leads by understanding clients' property requirements, budget, and preferred locations.
- Schedule appointments for the sales team with qualified prospects.
- Follow up with potential clients and maintain strong customer relationships.
- Update and manage all customer information accurately in the CRM system.
- Achieve daily, weekly, and monthly lead generation and appointment targets.
Requirements
- Excellent spoken English with a clear, fluent, and professional accent (British or Neutral English preferred).
- Fluent in Hindi and English (additional languages are an advantage).
- Minimum 1–2 years of call center, telesales, telemarketing, or customer service experience.
- Previous experience in Dubai Real Estate or property lead generation is highly preferred.
- Strong communication, persuasion, and negotiation skills.
- Comfortable making a high volume of outbound calls.
- Familiarity with CRM systems and Microsoft Office.
- Candidates currently residing in the UAE with a valid visa will be preferred.
Pay
- From AED 3,000.00 per month
Work Location
- In person
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