Quality and Food Safety Supervisor (for Supermarket)
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Key skills for this role
About the Role
Grandiose is seeking a Quality and Food Safety Supervisor to oversee food safety operations across supermarkets in Dubai. The role involves supervising inspectors, managing audits, ensuring HACCP compliance, and driving continuous improvement.
Key Skills for This Role
Responsibilities
- Supervise and guide Quality and Food Safety Inspectors across multiple locations
- Plan, allocate, and monitor food safety and quality inspection and audit schedules
- Oversee execution of audits and inspections across stores
- Ensure adherence to local food safety regulations and FSMS requirements
- Oversee investigation of customer complaints and food safety incidents
- Analyze inspection, audit, complaint, and non compliance data to identify trends
- Lead training programs on food safety, HACCP, hygiene, and compliance
Requirements
- 5–8 years of QA/QC inspection and auditing experience, including at least 2 years in a supervisory role, in retail or food manufacturing
- Diploma in Food Safety or related field
- Bachelor's degree in Food Technology, Microbiology, or equivalent
- NEBOSH International General Certificate (IGC)
- Strong knowledge of HACCP, ISO 22000, ISO45001, ISO 14001, GMP, GHP
Full Job Posting
Job Purpose
- The role holder is responsible for overseeing and managing quality and food safety operations across supermarkets, ensuring compliance with company standards, HACCP requirements, and local regulations.
Key Responsibilities
- Team Leadership & Supervision: Supervise and guide Quality and Food Safety Inspectors across multiple locations
- Plan, allocate, and monitor food safety and quality inspection and audit schedules and activities
- Review audit and inspection reports and ensure consistency, accuracy, and quality
- Provide coaching, training, and performance feedback to inspectors
- Quality & Food Safety Audits / Inspections: Oversee execution of audits and inspections across stores
- Conduct periodic calibration audits/inspections to verify audit/inspection effectiveness
- Review findings and ensure appropriate corrective and preventive actions (CAPA) are implemented
- Regulatory / FSMS Compliance: Ensure adherence to local food safety, health and safety and sustainability regulations and FSMS requirements
- Act as the focal point for regulatory inspections and escalations
- Complaint, Incident & Recall Management: Oversee investigation of customer complaints and food safety incidents
- Review root cause analysis and ensure robustness of CAPA
- Monitor product recalls and ensure timely execution and closure
Required Skills & Qualifications
- 5–8 years of QA/QC inspection and auditing experience, including at least 2 years in a supervisory role, in retail or food manufacturing
- Diploma in Food Safety or a related field
- Bachelor’s degree in food technology, Microbiology, or equivalent
- NEBOSH International General Certificate (IGC)
- Strong knowledge of HACCP, ISO 22000, ISO45001, ISO 14001, GMP, GHP, and food retail operations
- Expertise in audit management, CAPA, and regulatory compliance
- Proficiency in data analysis, reporting tools, and performance tracking
- Strong analytical and critical thinking skills
- Advanced report writing and documentation skills
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