QNB3743-Assistant Manager SME Relationship Management (Qatarization)
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Key skills for this role
About the Role
QNB is seeking an Assistant Manager for SME Relationship Management to support the SME Sales team. The role involves marketing solicitation, managing relationships, preparing credit proposals, and ensuring portfolio quality.
Key Skills for This Role
Responsibilities
- Proactively market solicitation of SME relationships for both Assets & Liabilities
- Ensure implementation of a marketing plan as per agreed objectives
- Ensure quality of portfolio is satisfactory
- Act as one stop solution for all customers' requests / needs
- Manage and develop existing & new relationships within delegated authority and in accordance with QNB credit policies and procedures
- Closely work with senior team members to develop and expand the bank's corporate business
- Prepare credit proposals, starting from negotiation stage with the customers until limit booking
- Coordinate with other departments to ensure smooth operations of the accounts
- Provide inputs to line manager in developing and implementing strategies and plans to achieve volume, revenue, and profit targets
- Proactively support line manager in development of Key Performance Indicators
- Ensure proper monitoring and achievement of Key Performance Indicators on periodic basis
- Ensure upholding and monitoring full compliance with prevailing best corporate banking practices
Requirements
- University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration (related field of study)
- At least 8 years of relevant experience, preferably within a highly rated international bank
- Excellent oral and written communication skills (including report writing) in English and Arabic
- Good interpersonal and presentation skills
- Understanding of the relevant laws, regulations, and practices
- Ability to make decisions and follow through with initiatives
- Personal integrity and self management
- Planning, organising, and analytical ability
- Results oriented
- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management
- Decision making skills
- Problem solving skills
Full Job Posting
Job Summary
- The incumbent will be primarily responsible for providing effective support to the SME Sales team.
- His key role includes, but is not limited to: proactively marketing solicitation of SME relationships for both Assets & Liabilities, ensuring implementation of a marketing plan, ensuring quality of portfolio, acting as one stop solution for customers, managing and developing relationships, preparing
Main Responsibilities
- Provide inputs to his line manager in developing and implementing strategies and plans to achieve all volume, revenue, and profit targets for the SME segment.
- Proactively support his line manager in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement.
- Ensure proper monitoring and achievement of Key Performance Indicators on periodic basis.
- Ensure upholding and monitoring full compliance with prevailing best corporate banking practices.
- Implements KPI's and best practices for Senior Manager SME Relationship Management.
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Be highly responsive to customers' needs & ensure client satisfaction.
- Ensure high quality of portfolio in order to avoid direct credit losses.
- Act as the single point of contact for servicing all needs/ queries.
- Provide input to his line manager to support the development of tailored product solutions for QNB SME clients.
- Build and maintain strong and effective relationship with all other related departments and sections.
- Service the needs / queries of the customers under the team's portfolio.
Education and Experience Requirements
- University graduate (Bachelor) preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration (related field of study), [Masters preferred.]
- At least 8 years of relevant experience, preferably within a highly rated international bank.
- Excellent oral and written communication skills (including report writing) in English and Arabic.
- Good interpersonal and presentation skills.
- Understanding of the relevant laws, regulations, and practices.
- Ability to make decisions and follow through with initiatives.
- Personal integrity and self management.
- Planning, organising, and analytical ability.
- Results oriented.
- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
- Decision making skills.
- Problem solving skills.
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