QNB3765-Vice President Custody Client Management and Business Development (Qatarization)
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Key skills for this role
About the Role
QNB seeks a Vice President to manage custody client relationships and business development in Doha. The role involves leading a team of Relationship Managers, driving revenue growth, and ensuring client satisfaction within the custody banking context.
Key Skills for This Role
Responsibilities
- Manage all custody clients and the client management team including Relationship Managers and Client Services
- Implement strategies to achieve volume, revenue, and profit targets
- Ensure ongoing increase in market share and sustainable growth of the custody client portfolio
- Define and conduct reviews on procedures for client onboarding, meetings, business cases, and engagement plans
- Oversee client targeting, marketing, and acquisition processes
- Manage client issue resolution and feed into business improvement initiatives
- Monitor and review staff performance, mentor staff, and provide training
- Ensure compliance with legal, regulatory, and internal compliance requirements
Requirements
- University graduate preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration or IT; Masters preferred
- At least 12 years of experience in client management and business development, ideally in custody banking, investment management or fund administration
- Minimum 5 years of hands on experience from custody operations
- Excellent knowledge of custody and institutional banking products
- Management experience and track record of successful business strategy formulation and implementation
- Proven leadership skills in performance monitoring and engagement
Full Job Posting
Job Summary
- Accountable for management of all Custody Clients and the Client management team.
- Leads the team to maintain and grow the Custody Client Portfolio and achieve targets.
Main Responsibilities
- Implement strategies to achieve volume, revenue, and profit targets.
- Ensure ongoing increase in market share and sustainable growth rate on the Custody client portfolio.
- Define, establish and conduct reviews on procedures for onboarding, client meetings, business cases, client engagement plans.
- Build and maintain strong relationships with related departments.
- Oversee client referral and incentives.
- Manage allocation of target clients to Relationship Managers and Officers.
- Monitor and maximize sales conversion.
- Responsible for onboarding process and KYC documentation.
- Set and agree on sales targets with team members.
- Participate in high value client discussions.
- Manage and resolve client issues.
- Track client acquisition pipeline and produce monthly sales reports.
Education and Experience Requirements
- University graduate preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration or IT; Masters preferred.
- At least 12 years of experience in client management and business development, ideally in custody banking, investment management or fund administration.
- Minimum of 5 years of hands on experience from custody operations.
- Excellent knowledge of Custody and institutional banking products.
- Management experience and track record of successful business strategy formulation and implementation.
- Proven leadership skills in performance monitoring and engagement for staff management.
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