QNB3717-Assistant Vice President Central Operations Relationship Management
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Key skills for this role
About the Role
QNB seeks an Assistant Vice President to implement Target Operating Model across international branches and subsidiaries, conduct domain assessments, and support governance. The role coordinates projects, reviews policies, and ensures quality assurance.
Key Skills for This Role
Responsibilities
- Implement Target Operating Model (TOM) across International Branches and Subsidiaries
- Conduct Domain Assessment, Evaluation and Gap Analysis, Regulatory requirements, and report periodically
- Support EVP/direct manager in governance implementation and day to day governance responsibilities over branches and subsidiaries
- Assist in reviewing and implementing Policies & Procedures re engineering
- Coordinate various projects to grow usage of Group’s International banking branches/products in line with corporate initiatives
- Assist in implementing Quality assurance framework in all designated countries
- Support Domain Owner to Control and Monitor all ongoing implementation of new products, systems and processes in designated countries
- Provide required support to international branches/subsidiaries in TOM implementation roll out plan
- Gather Country specific requirements from international branches/subsidiaries in initiation of new business opening
- Review Business Requirements draft & branch procedures and provide review input
Requirements
- Bachelor's degree preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology; Masters preferred
- 10 years of experience in Electronic Banking & Operations, with at least 5 years in managing International Operations
- Full Banking Operational knowledge to guide International Branches from opening to going live and continuous support
- Full Compliance expertise to meet Regulatory requirements in International Branches
- High level document writing capability such as Business requirements, Procedure and guidance documents
Full Job Posting
Job Purpose Summary
- Responsible for implementation of Target Operating Model (TOM) across the International Branches and Subsidiaries.
- Conduct Domain Assessment, Evaluation and Gap Analysis, Regulatory requirements, and report periodically.
- Support EVP / direct manager in governance implementation and day to day governance responsibilities over branches and subsidiaries.
- Assist in reviewing and implementing Policies & Procedures re engineering.
- Coordinate various projects to grow the usage of the Group’s International banking branches / products in line with corporate initiatives.
- Assist in implementing Quality assurance framework in all designated countries.
- Support Domain Owner to Control and Monitor all ongoing implementation of new products, systems and processes in designated countries.
Essential Duties & Responsibilities by Dimensions
- Provide required information to Domain Owner to create KPIs for performance monitoring and quality measurement.
- Implements KPI’s and best practices for Assistant Vice President Central Operations Relationship Management.
- Instruct and co ordinate with related user departments and International Branches to secure requirements and schedule for projects/facilities maintenance.
- Co ordinate with Domain Owner plan Service Level Agreements (SLAs) with internal departments/units.
- Build and maintain strong and effective relationship with all other related departments and units.
- Provide required support to international branches/subsidiaries in TOM implementation roll out plan.
- Gather Country specific requirements from international branches/subsidiaries in initiation of new business opening.
- Review Business Requirements draft & branch procedures and provide review input.
- Ensure International branches/subsidiaries are reporting Daily, Weekly and Monthly operational activities.
- Monitor and escalate compliance related issues to Group Compliance.
- Coordinate in all banking projects for various corporate initiatives.
- Ensure direct oversight of high volume activity, complex issues and high level risk.
Education/Experience Requirements
- Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.
- 10 years of experience of Electronic Banking & Operations experience of which at least 5 years in managing International Operations.
- Full Banking Operational knowledge and experiences to guide all International Branches from opening to going live and continuous support.
- Full Compliance expertise to meet Regulatory requirements in International Branches.
- High level document writing capability such as, Business requirements, Procedure and guidance document for all products and Branches position levels.
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