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QNB3670- Assistant Manager Security Technologies Services (Qatarization)

QNB
Doha, QAT
Full Time
Manager
3 months ago
Information securityCISSPMicrosoft operating systemsLinuxFirewall managementIncident management
Free

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Information securityCISSPMicrosoft operating systems
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Job Summary

  • The incumbent will be primarily responsible in providing support of the Information Security solutions.
  • This includes provide first and second line support and maintain key technology solutions designed to protect the firm from cyber security attacks.
  • The incumbent will be the focal point for end user escalations for security technology issues they may be experiencing.

Main Responsibilities

  • Provide 1st level support to key technical security solutions in line with business strategies and objectives of the group
  • Support operational process, procedures and guidelines, aligned to good practise for service management, problem and incident management, change management and configuration management.
  • Support end users with installation and troubleshooting of GIS provided and supported security products on their devices.
  • Review of IT and business requests for change requests to security controls (for example: firewall change reviews)
  • To assist customers in all their queries on Bank’s product and seek solution to their requests.
  • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time.
  • Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
  • Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  • Support the design and implementation of the QNB's information security program.
  • Develop, implement and administer technical security standards, as well as a suite of security services and tools to address and mitigate security risk.
  • Examine impacts of new technologies on the QNB's overall information security profile.
  • Establish processes to review implementation of new technologies to ensure security compliance.

Education and Experience Requirements

  • Bachelor’s degree preferably in computer science, computer engineering or related subjects.
  • At least 6 years of relevant experience, preferably within a highly rated international bank or large corporate in an information security engineering capacity.
  • Professional certification such as CISSP is mandatory
  • Security engineering certifications and qualifications in Microsoft operating systems (such as MCSA, MCSE, et al) or Linux (such as RHCP, et al) are mandatory

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