Public Area Supervisor (Housekeeping)
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Key skills for this role
About the Role
Responsible for supervising cleanliness and hygiene in public areas, training staff, ensuring compliance with standards, and maintaining safety protocols.
Key Skills for This Role
Responsibilities
- Supervise daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas
- Ensure all public areas are clean, safe, and well presented at all times
- Assign daily duties and monitor performance of Public Area Attendants
- Conduct routine inspections and rectify deficiencies
- Coordinate periodic deep cleaning programs
- Train, coach, and motivate Public Area Attendants
- Monitor cleaning equipment, chemicals, and operating supplies
- Ensure compliance with health and safety regulations
Requirements
- Experience in housekeeping supervision
- Knowledge of cleaning chemicals and equipment
- Ability to train and motivate staff
- Knowledge of health and safety regulations
Full Job Posting
Role Overview
- The Public Area Supervisor is responsible for ensuring that all public areas, back of house areas, Heartist facilities, offices, and external guest areas are maintained to the highest standards of cleanliness, presentation, and hygiene.
- The role supervises the Public Area Attendants, conducts regular inspections, and ensures compliance with Gamra by Mantis and Accor brand standards.
Key Responsibilities Operations
- Supervise the daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas.
- Ensure all public areas are clean, safe, and well presented at all times.
- Assign daily duties and monitor the performance of Public Area Attendants.
- Conduct routine inspections and immediately rectify any deficiencies.
- Ensure cleaning schedules are completed in accordance with departmental standards.
- Coordinate periodic deep cleaning programs.
Team Leadership
- Train, coach, and motivate Public Area Attendants.
- Conduct daily briefings and allocate work assignments.
- Monitor productivity and ensure efficient use of manpower.
- Support onboarding and on the job training of new Heartists.
- Foster teamwork and maintain a positive working environment.
Quality & Brand Standards
- Maintain premium presentation standards in all guest facing and Heartist areas.
- Ensure compliance with Accor and Mantis housekeeping standards.
- Monitor cleanliness, maintenance issues, and report defects promptly to Engineering.
- Ensure all furniture, fixtures, décor, and plants are clean and properly maintained.
Inventory & Equipment
- Monitor cleaning equipment, chemicals, and operating supplies.
- Ensure chemicals are handled, stored, and used safely.
- Maintain housekeeping storerooms in a clean and organized condition.
- Report damaged equipment and arrange repairs or replacements.
Health, Safety & Compliance
- Ensure compliance with Saudi health and safety regulations.
- Maintain proper chemical handling procedures and MSDS compliance.
- Ensure all public areas remain free from safety hazards.
- Support emergency response procedures and fire safety requirements.
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