Property Management Techno-Functional Consultant

Role Overview

Property Management and Leasing

• Support prospect management, unit allocation, lease creation, renewals, amendments, terminations, and tenant move-in and move-out.
• Configure leasing, contract management, tenant refunds, billing, CAM and service charges, and property expense allocation.
• Support commercial, residential, and mixed-use property operations and recommend process improvements.

LEMS Configuration and Support

• Configure LEMS workflows, business rules, dashboards, reports, approvals, and property management processes.
• Maintain communities, buildings, floors, units, parking spaces, and related master data.
• Provide production support, troubleshoot issues, perform root cause analysis, and coordinate resolution.

Oracle Finance and ERP Integration

• Support LEMS integration with Oracle Fusion Financials, including GL, AR, AP, FA, CM, Revenue Recognition, and Subledger Accounting.
• Support budgeting controls, budget definition, accounting flows, billing, receivables, payments, and financial data integration.
• Coordinate with Finance and IT teams to maintain accurate property-to-finance processes.

System Integration and Technical Support

• Manage integrations between LEMS, ERP, Finance, CRM, payment gateway, and document management systems.
• Coordinate with IT teams and vendors to resolve interface, API, data exchange, and integration issues.
• Support enhancements, upgrades, patches, technical troubleshooting, and production support.

Implementation and Testing

• Support LEMS implementation, upgrades, enhancements, rollouts, and data migration activities.
• Prepare functional specifications, configuration documents, test scenarios, test scripts, and technical documentation.
• Execute UAT, regression, and integration testing, coordinate defect resolution, and support go-live and hypercare.

Process and Requirements Analysis

• Gather and analyze requirements from Property Management, Leasing, Finance, IT, and other stakeholders.
• Translate business requirements into functional specifications, workflows, configurations, and system solutions.
• Identify process gaps and recommend automation, standardization, and efficiency improvements.

Reporting and Data Analysis

• Configure dashboards and reports covering leasing, contracts, billing, receivables, refunds, expenses, occupancy, and property performance.
• Analyze transactional data and reconcile information between LEMS, Oracle Finance, and integrated systems.
• Identify data quality issues, exceptions, and trends and provide management information.

Security and User Support

• Configure and maintain system roles, approval workflows, responsibilities, and access controls.
• Support segregation of duties, custom roles, access issues, authorization issues, and workflow issues.
• Provide functional support, training, demonstrations, and knowledge-transfer sessions to users.
• Prepare SOPs, user guides, process flows, functional specifications, and technical documentation.

Qualifications and Experience

• A bachelor's degree in Information Technology, Computer Science, Business Administration, Real Estate, Property Management, Finance, Accounting, or a related field is listed in the qualifications section.
• The provided description ends during the qualifications and experience section, so additional qualification details may be missing.