Property Management Techno-Functional Consultant
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Key skills for this role
Role Overview
Supports and optimizes LEMS and related property management systems by translating business requirements into effective system solutions.
Provides techno-functional support across leasing, contracts, billing, refunds, property expenses, Oracle Finance integrations, configuration, testing, troubleshooting, and process improvement.
Key Skills for This Role
Full Job Posting
Role Overview
Supports and optimizes LEMS and related property management systems by translating business requirements into effective system solutions.
Provides techno-functional support across leasing, contracts, billing, refunds, property expenses, Oracle Finance integrations, configuration, testing, troubleshooting, and process improvement.
Property Management and Leasing
- Supports prospect management, unit allocation, lease creation, renewals, amendments, terminations, and tenant move-in or move-out.
- Configures leasing, contract management, tenant refunds, billing, CAM or service charges, and property expense allocation processes.
- Supports commercial, residential, and mixed-use property operations and recommends process improvements.
LEMS Configuration and Support
- Configures LEMS workflows, business rules, dashboards, reports, approvals, and property management processes.
- Maintains communities, buildings, floors, units, parking spaces, and related property master data.
- Provides production support, troubleshooting, root cause analysis, and resolution coordination.
Oracle Finance and Integrations
- Supports LEMS integration with Oracle Fusion Financials, including GL, AR, AP, FA, CM, Revenue Recognition, and Subledger Accounting.
- Supports budgeting controls, billing, receivables, payments, accounting flows, and financial data integration.
- Coordinates with Finance and IT teams to maintain accurate property-to-finance processes.
Implementation and Testing
- Supports implementations, upgrades, enhancements, rollouts, and data migration activities.
- Prepares functional specifications, configuration documents, test scenarios, test scripts, and technical documentation.
- Executes UAT, regression, and integration testing and supports go-live and hypercare.
Business Process and Reporting
- Gathers requirements and translates business needs into functional specifications, workflows, configurations, and system solutions.
- Configures dashboards and reports covering leasing, contracts, billing, receivables, refunds, expenses, occupancy, and property performance.
- Analyzes transactional data, reconciles integrated systems, and identifies data quality issues, exceptions, and trends.
Security and User Support
- Maintains system roles, approval workflows, responsibilities, access controls, custom roles, and segregation-of-duties controls.
- Coordinates resolution of access, authorization, workflow, interface, API, and data exchange issues.
- Provides functional support, training, demonstrations, knowledge transfer, SOPs, user guides, and process documentation.
Qualifications and Experience
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, Real Estate, Property Management, Finance, Accounting, or a related field.
- Requires five to ten years of relevant experience and at least three years of hands-on LEMS experience.
- Requires experience with property operations, LEMS delivery, Oracle Fusion Financials, integrations, testing, reporting, troubleshooting, and production support.
- Certifications in Oracle, ERP, property management, real estate, business analysis, project management, or related areas are advantageous.
- Experience in real estate or property management organizations and with large property portfolios is preferred.
Technical and Behavioral Skills
- Technical skills include LEMS, property and leasing management, contract management, tenant refunds, billing, CAM, service charges, receivables, and property expense allocation.
- Technical skills include Oracle Fusion Financials, revenue recognition, Oracle SLA, budgeting controls, ERP integrations, UAT, regression testing, data migration, reporting, APIs, and interfaces.
- Behavioral competencies include customer focus, accountability, ownership, agility, adaptability, collaboration, influence, and results orientation.
Location
- The role is located in Abu Dhabi.
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