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Project Coordinator - RCM & Billing System Replacement

King’s College Hospital London, Dubai
Dubai, UAE
Full Time
Mid
Onsite
3 weeks ago
Project CoordinationRevenue Cycle ManagementHealthcare BillingMicrosoft OfficeProcess ImprovementStakeholder Reporting
Free

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Key skills for this role

Project CoordinationRevenue Cycle ManagementHealthcare Billing
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Position Overview

  • The Project Coordinator supports the end to end delivery of the KCH UAE Billing and RCM System Replacement initiative.
  • Reporting to the Director of RCM, this Dubai based role works alongside the Implementation Project Manager from IT.

Key Accountabilities

  • Maintain the master project tracker for the RCM and Billing system replacement.
  • Track progress against agreed timeline, proactively flag slippage and emerging risks.
  • Maintain the project RAID log and ensure items are owned and escalated appropriately.
  • Coordinate and minute project meetings, capture decisions and action items.
  • Coordinate and quality check project deliverables from business teams and the vendor.
  • Maintain a single, version controlled repository of project documentation.
  • Lead and document workflow optimization across RCM, Billing, Pre Authorisation, Claims, Collections and Front Office.
  • Prepare clear, accurate and timely Steering Committee updates.
  • Act as a day to day coordination point between business teams, IT Project Manager and vendor.
  • Coordinate User Acceptance Testing from a business standpoint.

Education & Qualification, Experience, Training & Knowledge

  • Bachelor's degree in Healthcare Administration, Business Administration, Information Systems, Finance or a related field (MANDATORY).
  • CAPM, PMP, PRINCE2 Foundation or equivalent project management certification (PREFERRED).
  • 3 5 years of experience in healthcare revenue cycle, billing, insurance or related operations, preferably in the UAE (ESSENTIAL).
  • Demonstrated experience coordinating or supporting projects, ideally healthcare IT or system implementation projects (ESSENTIAL).
  • Exposure to RCM/billing system implementations, UAT coordination, workflow mapping or SOP development (HIGHLY PREFERRED).
  • Working knowledge of end to end revenue cycle.
  • Proficiency in Microsoft Office and project tracking tools such as Microsoft Project, Smartsheet, Jira or equivalent.

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