Revenue Cycle Management Coordinator
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Key skills for this role
About the Role
King’s College Hospital London – Dubai is seeking a Revenue Cycle Management Coordinator to support pre-authorization, claims operations, and payer relations. The role requires a bachelor's degree, minimum 2 years of UAE experience in RCM functions, and knowledge of medical terminology.
Key Skills for This Role
Responsibilities
- Secure insurance approvals within defined turnaround times (OP: 24 hours; IP: 24–48 hours)
- Submit approval requests promptly and escalate delays
- Prepare cost estimates for insured and self paying patients
- Maintain approval trackers and insurance master data
- Manage timely and accurate claim submissions across hospital facilities
- Oversee electronic billing processes and XML file generation
- Ensure high quality claim dispatch to reduce rejections
- Assist in payer onboarding, credentialing, and network management
- Maintain insurance network records and contract documentation
- Adhere to JCIA standards, hospital policies, and regulatory requirements
Requirements
- Bachelor’s degree in any discipline (Healthcare related field preferred)
- Medical Coding Certification (CPC) is an advantage
- Minimum 2 years of UAE experience in Pre Authorization, Claims, or Payer Relations
- Strong knowledge of medical terminology and healthcare processes
- Excellent communication and stakeholder management skills
- Proficiency in MS Office and healthcare systems
- High attention to detail and ability to manage multiple priorities
- Problem solving mindset with strong organizational skills
Full Job Posting
Job Overview
- King’s College Hospital London – Dubai is seeking a motivated and detail oriented Revenue Cycle Management (RCM) Coordinator.
- Role spans three core functions: Pre Authorization, Claims Operations, and Payer Relations.
- Offers cross functional exposure and structured rotations for career development.
Key Responsibilities
- Secure insurance approvals within defined turnaround times (OP: 24 hours; IP: 24–48 hours).
- Submit approval requests promptly and escalate delays.
- Prepare cost estimates for insured and self paying patients.
- Maintain approval trackers and insurance master data.
- Manage timely and accurate claim submissions across hospital facilities.
- Oversee electronic billing processes and XML file generation.
- Ensure high quality claim dispatch to reduce rejections.
- Identify coding or tariff discrepancies and escalate accordingly.
- Assist in payer onboarding, credentialing, and network management.
- Maintain insurance network records and contract documentation.
- Support tariff updates and maintain pricing repositories.
- Adhere to JCIA standards, hospital policies, and regulatory requirements.
Qualifications & Experience
- Bachelor’s degree in any discipline (Healthcare related field preferred).
- Medical Coding Certification (CPC) is an advantage.
- Minimum 2 years of UAE experience in Pre Authorization, Claims, or Payer Relations.
Skills & Competencies
- Strong knowledge of medical terminology and healthcare processes.
- Excellent communication and stakeholder management skills.
- Proficiency in MS Office and healthcare systems.
- High attention to detail and ability to manage multiple priorities.
- Problem solving mindset with strong organizational skills.
- Ability to work in a fast paced, dynamic environment.
- High level of professionalism, integrity, and confidentiality.
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