Program Manager

Key Responsibilities

• Strategic Activities
• Define and execute the HR Technology roadmap aligned with enterprise, HR, and Digital priorities across SAP SuccessFactors, PeopleStrong, and related HR applications.
• Act as program partner to HR leadership for technology‑enabled transformation across the employee lifecycle.
• Drive process standardization, automation, data quality, and adoption while minimizing customization and technical debt.
• Program Management & Governance
• Lead concurrent HR Technology initiatives from business case through design, build, testing, cutover, hypercare, and transition to operations.
• Institute governance controls including SteerCo, PMO, RAID logs, stage gates, and executive dashboards.
• Govern requirements, solution design, test readiness, go‑live criteria, cutover, hypercare exit, and BAU handover.
• Functional & Integration Governance
• Coordinate requirements and solution decisions across Employee Central, Recruiting, Onboarding, Performance, Compensation, Learning, payroll, and attendance.
• Ensure requirements are complete, traceable, and translated into specifications, user stories, and acceptance criteria.
• Own release impact assessment, regression scope, business communication, and production‑readiness governance.
• Stakeholder & Vendor Management
• Partner with HR leaders, process owners, and Digital teams to resolve priorities, risks, and dependencies.
• Govern implementation partners, AMS providers, and vendors for delivery quality, commercials, milestones, and service levels and Monitor vendor performance and intervene early where delivery or cost deviates.
• Risk, Compliance & Operations
• Maintain risk registers and ensure timely mitigation and escalation of critical issues.
• Ensure solutions comply with internal controls, audit requirements, data‑privacy obligations, and segregation‑of‑duties principles.
• Govern incident, problem, change, release, and SLA management for HR platforms.