Product Manager
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Key skills for this role
About the Role
Staples Canada is seeking a Product Manager to define the product strategy for their eCommerce website, focusing on transforming the customer shopping experience. The role involves building a data-driven roadmap, collaborating with cross-functional teams, and delivering best-in-class customer experiences.
Key Skills for This Role
Responsibilities
- Build a data driven roadmap with product initiatives to enhance the omni channel customer shopping experience
- Build product artefacts outlining ideal future state, to be journey maps, business cases and gain buy in on opportunities
- Lead implementation of initiatives working with UX designers, analytics, engineering to ensure on time and on budget delivery
- Provide routine and transparent product updates to executive level stakeholders via presentations and written communication
Requirements
- BS/BA degree or equivalent (MBA an asset)
- 3+ years experience in product management, website redesign or related field
- 5+ years total work experience
- 2+ years experience at an eCommerce company
- Experience with Agile and Scrum delivery practices
- Ability to navigate large organizations and develop business partner relationships
- Experience with product road mapping tools, open source technologies, public/private cloud technologies
- Agile certification an asset
- Knowledge of Contentful and design systems an asset
Full Job Posting
Job Description
- The Product Manager, eCommerce, is responsible for defining the product strategy to transform the way customers shop on Staples website(s).
- This individual will act as the voice of the customer and lead the charge on prioritizing and balancing business goals while delivering best in class customer experience.
- This position focuses on building a robust, customer first, data driven product backlog and driving its delivery from conception to launch.
Specifically, You Will
- Build a data driven roadmap with product initiatives which will enhance the overall Staples customer shopping experience with a strong focus on omni channel capabilities.
- Build product artefacts outlining the ideal future state, to be journey maps, business cases and gain buy in on short to long term opportunities.
- Lead the implementation of the initiatives working closely with UX designers, analytics, engineering and ensure delivery is on time and on budget.
- Provide routine and transparent product updates to executive level stakeholders via formal presentations and written communication.
Some Of What You Need
- BS/BA degree or equivalent (MBA an asset).
- Agile certification an asset.
- Knowledge of Contentful and design systems, an asset.
- Ability to navigate large organizations and develop strong business partner relationships.
- Demonstrated success in working within cross functional teams and effective project management and analytical/decision making skills.
- Experience with product road mapping tools, open source technologies, public/private cloud technologies.
- 3+ years experience in product management, website redesign or a related field.
- 5+ years of total work experience.
- 2+ years experience at an eCommerce company.
- Experience with both Agile and Scrum delivery practices.
Physical Demands/Working Conditions
- Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some Of What You Will Get
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
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