Product Manager
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Key skills for this role
About the Role
Staples Canada seeks a Product Manager for eCommerce to define product strategy and transform the online shopping experience. The role involves building a data-driven roadmap, leading cross-functional teams, and delivering best-in-class customer experiences.
Key Skills for This Role
Responsibilities
- Build a data driven roadmap with product initiatives to enhance the overall Staples customer shopping experience with a strong focus on omni channel capabilities
- Build product artefacts outlining the ideal future state, to be journey maps, business cases and gain buy in on short to long term opportunities
- Lead the implementation of initiatives working closely with UX designers, analytics, engineering and ensure on time and on budget delivery
- Provide routine and transparent product updates to executive level stakeholders via formal presentations and written communication
Requirements
- BS/BA degree or equivalent (MBA an asset)
- 3+ years’ experience in product management, website redesign or a related field
- 5+ years of total work experience
- 2+ years’ experience at an eCommerce company
- Experience with both Agile and Scrum delivery practices
- Ability to navigate large organizations and develop strong business partner relationships
Full Job Posting
Some of what you will do
- The Product Manager, eCommerce, is responsible for defining the product strategy to transform the way our customers shop on Staples website(s).
- This individual will act as the voice of the customer and lead the charge on prioritizing and balancing the business goals while delivering the best in class customer experience.
- This individual would define the product vision, and the implementation roadmap aimed to redesign the entire journey from how our customers discover to ordering online.
Specifically, You Will
- Build a data driven roadmap with product initiatives which will enhance the overall Staples customer shopping experience with a strong focus on the omni channel capabilities.
- Build product artefacts outlining the ideal future state, to be journey maps, business cases and gain buy in on the short to long term opportunities.
- Lead the implementation of the initiatives working closely with the UX designers, analytics, engineering and ensure that the delivery is on time and on budget.
- Provide routine and transparent product updates to executive level stakeholders via formal presentations and written communication.
Some of what you need
- BS/BA degree or equivalent (MBA an asset).
- Agile certification an asset.
- Knowledge of Contentful and design systems, an asset.
- Ability to navigate large organizations and develop strong business partner relationships.
- Demonstrated success in working within cross functional teams and effective project management and analytical/decision making skills.
- Experience with product road mapping tools, open source technologies, public/private cloud technologies.
- 3+ years’ experience in product management, website redesign or a related field.
- 5+ years of total work experience.
- 2+ years’ experience at an eCommerce company.
- Experience with both Agile and Scrum delivery practices.
Physical demands/working conditions
- Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
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