Product Integration Specialist | Product Development & Design
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Key skills for this role
About the Role
Qatar Airways seeks a Product Integration Specialist to support planning, coordination, and execution of digital product integration activities for IFEC and Connected Cabin Experience.
Key Skills for This Role
Responsibilities
- Support coordination of end to end integration activities for assigned initiatives
- Assist Product Integration Manager in translating requirements into structured integration plans
- Liaise with product, engineering, architecture, and vendor teams
- Monitor integration milestones and flag delivery risks to Product Integration Manager
- Prepare, maintain, and update integration artefacts
- Support system integration testing, user acceptance testing, and release readiness activities
- Assist with cutover, go live, hypercare, and transition to support activities
- Capture post implementation observations and lessons learned
Requirements
- High School or Vocational Qualification with minimum 7 years relevant experience, or Bachelor's Degree with minimum 4 years relevant experience in project coordination, systems integration support, or digital product delivery
- Proven experience in a project delivery, systems integration, or digital product coordination role
- Good understanding of digital product delivery and systems integration principles
- Ability to develop and maintain structured delivery artefacts
- Hands on experience supporting testing and release activities
- Strong coordination and communication skills
- Ability to monitor delivery progress and maintain risk and issue logs
- Working familiarity with change control, release governance, and service transition processes
Full Job Posting
About the Role
- As a Product Integration Specialist, you will support planning, coordination, and controlled execution of digital product integration activities across IFEC and Connected Cabin Experience portfolio.
- You will work under the Product Integration Manager, ensuring product features and interfaces are integrated in line with business requirements and quality standards.
Integration Coordination and Support
- Support coordination of end to end integration activities for assigned initiatives.
- Assist in translating business, product, and functional requirements into structured integration plans.
- Liaise with product, engineering, architecture, cyber security, operations, and vendor teams.
- Coordinate with internal technical teams and third party suppliers to validate interface specifications.
Delivery Tracking and Risk Support
- Monitor integration milestones and flag delivery risks, defects, and blockers.
- Maintain risk and issue logs, tracking mitigation actions and resolution progress.
- Support escalation process by preparing factual summaries of delivery concerns.
Documentation and Artefact Management
- Prepare, maintain, and update integration artefacts including requirements traceability matrices, interface registers, dependency logs, test plans, defect logs, deployment checklists, and operational readiness documentation.
- Ensure artefacts are accurate, version controlled, and accessible.
- Support production of structured status reports, meeting documentation, and governance inputs.
Testing and Release Support
- Support system integration testing, user acceptance testing, defect triage, and release readiness activities.
- Ensure implementation activities align with change governance, release controls, and service continuity requirements.
- Assist with cutover, go live, hypercare, and transition to support activities.
Continuous Improvement
- Capture post implementation observations, lessons learned, and service performance insights.
- Contribute to team knowledge by maintaining records and identifying opportunities to improve integration coordination processes.
About You
- High School or Vocational Qualification with minimum 7 years relevant experience, or Bachelor's Degree with minimum 4 years relevant experience in project coordination, systems integration support, or digital product delivery.
- Proven experience in project delivery, systems integration, or digital product coordination role.
- Good understanding of digital product delivery and systems integration principles.
- Ability to develop and maintain structured delivery artefacts.
- Hands on experience supporting testing and release activities.
- Strong coordination and communication skills.
- Ability to monitor delivery progress and maintain risk and issue logs.
- Working familiarity with change control, release governance, and service transition processes.
- Clear and organized written communication skills.
Preferred
- Experience in connected digital platform, consumer technology, media, or enterprise systems environment.
- Familiarity with IFEC systems, connected cabin platforms, or aviation digital product environments.
- Working knowledge of APIs, middleware, data flows, and service integration concepts.
- Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
- Experience coordinating with external vendors and third party suppliers.
- Exposure to UI/UX product development environments.
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