Product Designer, Growth Pricing & Revenue Systems
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Key skills for this role
Role Overview
The Growth team owns the customer funnel from first visit through onboarding and ongoing expansion.
The Product Designer will own systems-level design for pricing, packaging, revenue systems, billing, and coordinated customer communications.
The role is leveled at the equivalent of Staff and serves as lead designer across several related surfaces and systems.
Key Skills for This Role
Full Job Posting
Role Overview
The Growth team owns the customer funnel from first visit through onboarding and ongoing expansion.
The Product Designer will own systems-level design for pricing, packaging, revenue systems, billing, and coordinated customer communications.
The role is leveled at the equivalent of Staff and serves as lead designer across several related surfaces and systems.
Core Responsibilities
- Design pricing and packaging displays across acquisition, activation, billing, and the customer funnel.
- Design invoicing and billing surfaces on the IBEX platform.
- Improve internal tools including the Promo Engine and Product Catalog.
- Define a target-state UX vision for coordinated messaging across email, sales, and in-product or AI surfaces.
- Drive holistic service design across pricing, billing, messaging, and internal customer-decision support.
- Lead workshops, align cross-functional partners, and co-create end-to-end solutions.
- Contribute scalable patterns to the design system.
- Use data and qualitative insights to validate and refine designs.
What We Are Looking For
- 8+ years of product design experience with a portfolio showing systems-level design, internal tooling, and customer-facing product surfaces.
- Experience with complex, data-rich products, particularly interconnected B2B SaaS offerings.
- Experience designing for both internal users and external customers.
- Fluency in UX, UI, interaction design, and accessibility standards.
- Strong service design capabilities and experience simplifying complex systems across touchpoints and organizations.
- Experience designing cohesive multi-channel messaging across email, sales, and in-product or AI surfaces.
- Excellent collaboration and communication skills, with the ability to lead through influence.
- Comfort leading ambiguous 0-to-1 work and balancing long-term vision with near-term execution.
- Experience using Figma, Amplitude, FullStory, and mixed-methods research.
About Gusto
Gusto provides payroll, health insurance, 401(k), and HR products for small businesses.
The Design organization works with Product, Engineering, Data, Marketing, Growth, Revenue Systems, Sales, and BizTech.
Compensation
- Cash compensation is $147,000 to $183,000 per year in Denver and $177,000 to $222,000 per year in San Francisco and New York.
- Final offer amounts vary based on factors including candidate experience and expertise.
Workplace Expectations
- Employees based in Denver, San Francisco, or New York are expected to work from the office on designated days approximately 2 to 3 days per week or more depending on the role.
- Approved work from locations other than a Gusto office requires a secure, reliable, and consistent internet connection.
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