Process Control Executive
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Key skills for this role
About the Role
AW Connect is seeking a Process Control Executive for a leading liner shipping company's Global Process Control team. The role involves data quality checks, KPI monitoring, and system support.
Key Skills for This Role
Responsibilities
- Perform qualitative data checks and system logic validation across shipping platforms
- Monitor performance of global offices/agencies against KPIs and benchmarks (daily, weekly, monthly and yearly)
- Coordinate with internal teams and software providers on system glitches, updates and continuous improvement initiatives
- Act as a bridge between software users, agency offices and technical support teams especially for show stopper problems
- Vet critical master data (customer code, depots, terminals, contracts) before use to ensure data accuracy and process control
- Participate in month end and year end closing activities in collaboration with Operations, Commercial, and Finance teams
- Support system enhancements, documentation of processes and internal audits related to process control and compliance
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Mathematics, Statistics or similar fields
- Strong analytical mindset with attention to detail
- Good understanding of data quality and logic flow
- Interest in working with enterprise systems (ERP, CRM etc.) and digital platforms
- Proficiency in Excel and exposure to SQL or any data analytics tools is a plus
- Excellent communication and interpersonal skills to work with cross functional and global teams
- Willingness to work in a structured, detail heavy environment with a strong focus on discipline and data integrity
- Ability to adapt to a global setting and coordinate with diverse stakeholders
Full Job Posting
Job Overview
- We are seeking a highly analytical, detail oriented and proactive Process Control Executive to join our client's Global Process Control (GPC) team at a leading regional liner shipping company.
- This is an excellent opportunity for fresh graduates in IT, Software Engineering, Mathematics, Statistics and similar majors, who are looking to build a global career in data governance, system integrity and process optimization within dynamic world of maritime transport.
- As a part of the central GPC function, you will support the global network of offices and agencies to ensure data quality, process compliance and KPI adherence across operational and commercial platforms.
Key Responsibilities
- Perform qualitative data checks and system logic validation across our shipping platforms
- Monitoring performance of global offices / agencies against KPIs and benchmarks (daily, weekly, monthly and yearly)
- Coordinate with internal teams and software providers on system glitches, updates and continuous improvement initiatives.
- Act as a bridge between software users, agency offices and technical support teams specially for show stopper problems.
- Vetting critical master data (customer code, depots, terminals, contracts) before use of such data in line activation to ensure data accuracy and process control.
- Participate in month end and year end closing activities in collaboration with Operations, Commercial, and Finance teams.
- Support system enhancements, documentation of processes and internal audits related to process control and compliance.
Education
- Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Mathematics, Statistics or similar fields.
Preferred Skills & Attributes
- Strong analytical mindset with attention to detail.
- Good understanding of data quality and logic flow.
- Interest in working with enterprise systems (ERP, CRM etc..) and digital platforms.
- Proficiency in Excel and exposure to SQL or any data analytics tools is a plus.
- Excellent communication and interpersonal skills to work with cross functional and global teams.
- Willingness to work in a structured, detail heavy environment with a strong focus on discipline and data integrity.
- Ability to adapt to a global setting and coordinate with diverse stakeholders.
Salary
- Salary: AED 4,000 7,000 per month depending on experience
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