Presales Architect
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Key skills for this role
Role Overview
***Job Family Definition:***
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate what’s next.
We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE.
**Global Sales** at HPE is about building the future.
We are redefining what’s next and combining our legacy of innovation with a bold new goal to accelerate everything we do.
Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions.
Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies.
We’re transforming businesses.
Join us redefine what’s next for you.
***Management Level Definition:***
Contributions have visible technical impact on a product or major subcomponent.
Applies in-depth professional knowledge and innovative ideas to solve complex problems.
Visible contributions improve time-to-market, achieve cost reductions, or satisfy current and future unmet customer needs.
Recognized internal authority on key technology area applying innovative principles and ideas.
Provides technical leadership for significant project/program work.
Leads or participates in cross-functional initiatives and contributes to mentorship and knowledge sharing across the organization.
What you’ll do:
***Responsibilities:***
• Demonstrates unique mastery within the company in one or more solution domains as well as the customer's technical and business environment.
• Orchestrates the design of complex proposals to deliver and communicate tangible business value to customers.
• Mitigates risk to the company by managing both customer and company stakeholder expectations.
• Critical review proposal, applies market intelligence and thought leadership to translate the functional view into a technical view, enhancing proposed workload-optimized solutions.
• Provides input to all global business units to address key end-customer IT trends, requirements, gaps, or unmet needs.
• Leads the team to develop and present high-level, unique, and imaginative outcome-based solutions to customer business challenges, translating the business needs of the customer into a functional solution design aligned to those needs.
• Communicates HPE’s end solution value propositions in the language of the customer and demonstrates how the proposition aligns to business outcomes and customer needs.
• Develops and maintains adjacent technology knowledge, along with in-depth knowledge of current and emerging technologies and trends.
• Contributes to the industry for one or more domains with an active presence at conferences (content support/presentations, demos, booth support), social media, business events, etc.
• Monitors changing competitive landscape (emerging competitors, start-ups etc.).
• Drives the Account Business Planning process, leverage knowledge of industry trends and the customer’s technical environment.
• Facilitates and leads deep-dive discussions with the client and accounts teams to build customer relationships, understand business needs, evaluate the customer's ecosystem and advocate and present technical strategies for a customer's transformation.
• Identifies acceptable technical solution trade-offs, risks, and suggests possible remediation.
• Drives collaboration among internal account teams, sets direction, provides guidance, and engages the full portfolio of partners to build effective solution strategies aligned to customer's technical and business challenges.
• Successfully transfers knowledge to external partners to deliver an effective solution to the customer.
• Proactively builds the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
• Monitors the account pipeline and nurtures active deals from the opportunity to close.
• Uses pipeline insights to help prioritize activities in a way that ensures time, and resources are invested wisely in pursuit of deals with the highest potential.
• Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle.
• Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources and sharing best practices with peers and partners to collaborate more effectively.
• Engages with and builds consultative presence and advisory influence with VPs, CxO, and line-of-business (LOB) management and customer thought leaders.
• Anticipates customer needs and proactively engages partners and resources to design innovative solutions and generate customer demand.
• Proactively shares knowledge with peers and actively helps develop knowledge and expertise within the Presales community.
What you need to bring:
***Education and Experience:***
• Advanced degree in technology or related field preferred, or equivalent technical qualifications
• 12+ years of technical experience in IT with a focus on technical consulting and solution selling;
• 2+ Industry standard relevant technology certifications or equivalent experience expected.
• Enterprise architecture frameworks and project management methodologies and certifications are helpful, but not required.
***Knowledge and Skills:***
• Unique mastery and experience leading solution configurations and overall architecture design and creating, managing, and positioning demos and proofs-of-concept (POC) to meet customer requirements.
• Unique mastery of the company portfolio of products, software, services, solution domain specialization, and adjacent solution domain(s), showing how they can be combined to address customer needs, and how the workload solution can be adapted for strategic customer and industry solutions.
• Unique mastery with expertise and deep working knowledge with the as-a-service (aaS) business model, business value, and complete ecosystem and how that drives aaS strategic goals within one or more domains.
• Expert ability to collaborate cross-functionally and across HPE to generate new revenue through increased subscription consumption and other aaS models.
• Mastery of executive-level written, verbal and nonverbal communication skills, including active listening and storytelling, with ability to communicate in English and applicable local languages as need to perform job requirements.
• Demonstrates unique mastery of discussion and persuasion skills used to support company point-of-view, while respectfully questioning and challenging proposed solutions.
• Unique mastery of financial and business acumen- sales cycle, funnel management, reporting, ability to influence, business strategy linkage - including typical KPIs important to CxOs; knowledgeable about TCO/ROI concepts and calculations, financial models, and understand how customers generate revenue.
• Unique mastery of consultative and value selling skills, advisory influence, and executive gravitas, including presenting, white boarding, storytelling, objection-handling, and closing skills.
• Unique mastery of company business knowledge, technical tools, and standard customer relationship management (CRM) systems and tools.
• Strong resource management skills, including how and when to effectively engage SMEs/specialists.
• Hands on experience with multiple products, solutions, tools, or services aligned to respective job responsibility.
• Ability to design and develop a playbook for demonstrations or walk throughs of products, solutions, tools, or service.
• Ability to deliver live demonstrations or walk throughs of products, solutions, tools, or service to customers, partners, and other stakeholders.
• Unique mastery of project and time management skills or experience with excellent analytical and problem-solving skills, including appropriate due diligence.
• Unique mastery of partner offerings and how/when to leverage them for deals within an area of specialization.
• Unique mastery of and understanding of company’s preferred go-to-market strategy, global context, coverage options relative to partners and has expert knowledge of partner offerings, along with how/when to leverage them for deals within area of specialization.
• Unique mastery of strategic planning and account planning skills and expert at using business and technical tools, and standard customer relationship management (CRM) systems.
Key Skills for This Role
Full Job Posting
Work arrangement
- The role is hybrid and requires working an average of two days per week from an HPE office.
Company and organization
Hewlett Packard Enterprise is an edge-to-cloud company focused on connecting, protecting, analyzing, and acting on data and applications.
The Global Sales organization includes sales, presales, service, and support professionals serving commercial, public sector, and small and medium business customers.
Role scope
The role applies in-depth professional knowledge and innovative ideas to complex problems with visible technical impact.
The role provides technical leadership for significant project or program work and contributes to cross-functional initiatives, mentorship, and knowledge sharing.
Responsibilities
- Demonstrate mastery in solution domains and customer technical and business environments.
- Orchestrate complex proposals and manage stakeholder expectations to mitigate company risk.
- Review proposals and translate customer business needs into technical, workload-optimized solutions.
- Lead teams in developing and presenting outcome-based solution designs.
- Communicate solution value propositions in terms of customer business outcomes.
- Maintain knowledge of current, emerging, and adjacent technologies and monitor competitors.
- Drive account business planning and lead client deep-dive discussions about transformation strategies.
- Collaborate with account teams and partners to build solution strategies and identify acceptable trade-offs and risks.
- Transfer knowledge to external partners and build consultative relationships with executives and customer thought leaders.
- Identify opportunities, nurture pipeline and active deals, support sales forecasts, and prioritize resources toward high-potential deals.
- Document sales-cycle activities, share best practices, and develop the presales community.
- Anticipate customer needs and engage partners to design innovative solutions and generate demand.
Education and experience
- An advanced degree in technology or a related field is preferred, or equivalent technical qualifications may be considered.
- The role requires 12 or more years of technical IT experience focused on technical consulting and solution selling.
- Two or more industry-standard relevant technology certifications or equivalent experience are expected.
- Enterprise architecture frameworks and project management methodologies or certifications are helpful but not required.
Knowledge and skills
- Lead solution configurations, architecture design, demonstrations, and proofs of concept that meet customer requirements.
- Master the company portfolio, solution domains, adjacent technologies, as-a-service models, and partner offerings.
- Generate revenue through subscription consumption and other as-a-service models.
- Use executive communication, storytelling, persuasion, consultative selling, advisory influence, presenting, objection handling, and closing skills.
- Use CRM systems, technical tools, account planning, pipeline management, financial models, TCO and ROI concepts, and business strategy.
- Deliver live product, solution, tool, or service demonstrations and develop demonstration playbooks.
- Apply strong resource management, project and time management, analytical, problem-solving, and due diligence skills.
- Communicate in English and applicable local languages as needed for job requirements.
Benefits and development
- HPE offers health, wellbeing, financial, and emotional wellbeing support for team members and their loved ones.
- HPE provides personal and professional development programs to support career growth.
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