Payments & CRM Officer
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Key skills for this role
Role Overview
The Payments & CRM Officer maintains accurate CRM records, payment information, and supporting documentation.
The role supports the Leasing Progression team by reducing administrative workload and resolving CRM-related requirements.
Key Skills for This Role
Full Job Posting
Role Overview
The Payments & CRM Officer maintains accurate CRM records, payment information, and supporting documentation.
The role supports the Leasing Progression team by reducing administrative workload and resolving CRM-related requirements.
Key Responsibilities
- Update, enter, and correct leasing deal information in the CRM based on approved documents.
- Verify CRM information against IDs and official supporting documents.
- Identify, flag, and coordinate correction of data discrepancies.
- Upload and organize deal documentation and complete mandatory CRM fields accurately.
- Maintain cheque and payment information where applicable.
- Support operational reports, dashboards, data-quality checks, and audit-ready records.
- Support Leasing Progression Officers with CRM-related issues, updates, and corrections.
- Follow established processes and complete updates within required turnaround times.
Requirements
- Previous experience in CRM administration, data entry, payments, leasing administration, real estate operations, or a similar role is preferred.
- Strong attention to detail and accuracy with data and documents.
- Good understanding of CRM systems and data management.
- Strong organizational and time-management skills.
- Ability to identify discrepancies and follow up on corrections.
- Comfort working with documents, IDs, payment information, and confidential records.
- Good communication and coordination skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Fluency in English is required.
Preferred Skills
- Proficiency in Microsoft Office, particularly Excel, is an advantage.
Workplace
- The source identifies the location as Dubai, United Arab Emirates but does not specify a workplace arrangement.
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