Patient Services Coordinator
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Key skills for this role
About the Role
Ensures that in the area of which he/ she is responsible functions efficiently, with particular attention paid to the needs of the doctor and the patient. KEY RESPONSIBILITIES:.
Key Skills for This Role
Responsibilities
- Register patients with appointments and manage waiting list for walk ins
- Register referral patients and verify required information
- Open files for new patients correctly
- Add and update insurance information in HMIS
- Check patient insurance via Hafiza or IQAMA and verify eligibility with insurance company
- Enter medical consultations and renew if necessary
- Check, update, and extend insurance approvals
- Ensure invoices are correct and process payments
- Book and query appointments
- Print medical lab or x ray results
- Perform other duties as directed by supervisor
Requirements
- Experience in patient services coordination in a healthcare setting
- Knowledge of insurance verification processes
- Proficiency in HMIS
- Strong communication and organizational skills
Full Job Posting
Key Responsibilities
- Register the patients who have appointment if the patient did not have appointment will register them as waiting list.
- Register the referral patients who came from out Dallah hospital and check the information required of referral form.
- Open file for the new patient in correctly.
- Adding and updating the insurance in HMIS
- Check the insurance of the patient in Council of Health Insurance by Hafiza or IQAMA number and then check the eligibility in the Website of the insurance company to get treatment in Dallah Hospital.
- Enter the medical consultation for the patient and renew the consultation if it s necessary.
- Checking and updating and extending the approval of the patient in the Website of the insurance company.
- Checking the approvals which is the below limit of the insurance coverage and interring in HMIS.
- insuring the invoice of the services and print it for the patient and choosing correct way for payment even though if it s cash or insurance patient .
- Enter the services for the cash patient
- Booking and querying for appointment and print the appointment.
- Printing the medical lab or x ray result.
Additional Duties
- Querying about file number, updating the information.
- Implements appropriate policies and procedures to achieve the Hospital s goals and objectives in pursuit of standards of Care, Quality/ Performance Improvement.
- Performs any other duties within the range of his/her competence, as directed by the Outpatient supervisor and Manger
- Printing the daily revenue form and submitting to the direct supervisor.
- Using the standard Service language of Dallah Hospital.
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