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Patient Admin Executive

Base Career
Sharjah, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Patient registrationHospital receptionInsurance eligibility verificationClaims documentationInsurance billing supportICD and CDT coding
Free

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Patient registrationHospital receptionInsurance eligibility verification
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Role Overview

Provide patient administration, reception, registration, insurance, and claims-support services in a hospital setting.

Work with front-desk, billing, clinical, and head-office insurance teams.

Patient Administration

  • Greet patients, direct them to departments, and provide routine hospital information.
  • Register new patients and update patient information in the system.
  • Answer calls, check emails, and respond to queries promptly.
  • Maintain accurate patient and insurance records.

Insurance and Billing

  • Verify insurance coverage and eligibility and maintain policy, benefit, and limit records.
  • Monitor pending approvals, prepare claim documentation, and resolve discrepancies.
  • Explain coverage and co-payments and handle claims, approval, and reimbursement queries.
  • Assist with insurance billing issues and coordinate escalations with the head-office insurance team.
  • Guide staff on ICD and CDT coding to help prevent claim rejections.

Quality and Compliance

  • Follow hospital policies, infection-control requirements, patient-safety procedures, and JCI-related regulations.
  • Maintain confidentiality, data accuracy, and privacy compliance.
  • Handle complaints fairly and professionally and participate in quality assurance activities.
  • Maintain a safe and clean reception area and follow assigned shift schedules.

Qualifications

  • College diploma in any discipline or a related field.

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