Parts and shipping coordinator
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About the Role
Organized Coordinator with technical background needed for spare parts quotes, order processing, shipping documentation, and strong communication skills.
Key Skills for This Role
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Overview
Parts and shipping Coordinator Job Description
Organized Coordinator (preferably with technical background) responsible for:
Parts Coordinator Responsibilities
- Preparation of spare parts quotes against customer RFQ / business lead. Obtaining PO & advance payment from the customer.
- Order processing in ERP system.
- Keep track of warranty/goodwill parts supply.
- Working close with Global parts & technical support team for providing timely assistance to customers and field engineers.
Shipping Coordinator Responsibilities
- Prepare shipping documents & quotes for customers.
- Negotiate with freight forwarders.
- Keep a meticulous record of shipment information.
- Communicate with clients and shippers and resolve any complaints.
- Prepare sales reports to After Sales Manager/ senior management.
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