Partner Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
DoorDash is looking for a Partner Manager to own relationships with restaurant merchants in Vancouver, BC. You will upsell products, conduct business reviews, and drive growth. Requires 2+ years of client-facing and sales experience with a track record of exceeding metrics.
Key Skills for This Role
Responsibilities
- Work with businesses to establish important goals for their business
- Manage merchant relationships across your region, building towards business goals
- Refine sales messaging, prospecting, qualifying, and closing techniques
- Communicate with merchants by phone and email to monitor and support progress toward their goals
- Deliver quarterly business reviews highlighting important wins and opportunity areas
- Reduce instances of churn, while identifying and supporting new store expansions
- Advocate internally for how to best solve merchant's objectives
- Collaborate with internal growth teams to identify best opportunities for merchants to expand their sales
Requirements
- 2+ years of success in client facing and sales roles
- 2+ years in a sales role while exceeding performance metrics consistently
- Persistent and passionate about sales
- Experience empathizing with customer needs and adapting to meet their unique goals
- Comfortable working in a scaling startup environment
- Comfortable using data to tell a story and navigate sales tools (Salesforce, Outreach, Sales Navigator, Google Apps)
- Experience increasing customer satisfaction, retention, and product adoption
- Ability to understand and communicate operations processes
Full Job Posting
About the Team
- Partner Managers are the face of DoorDash to some of our most valuable merchant partners.
- You'll work directly with business owners, bringing an action oriented mindset and a relentless focus on growth.
About the Role
- Partner Managers own the overall relationship with restaurant owners on an ongoing basis.
- Typical responsibilities include upselling incremental products and services, holding periodic business check ins, making operations improvements, troubleshooting product related bugs, recommending marketing strategies, and ensuring high levels of satisfaction and retention.
- Reporting to the Manager, Regional Partner Strategy, you will play a crucial part in promoting DoorDash's suite of products through high volume phone calls and emails.
You're excited about this opportunity because you will…
- Work with businesses to establish important goals for their business.
- Manage merchant relationships across your region, while building towards business goals
- Refine sales messaging, prospecting, qualifying, and closing techniques
- Communicate with merchants by phone and email on an ongoing basis to monitor and support progress toward their goals
- Deliver quarterly business reviews that highlight important wins and opportunity areas
- Reduce instances of churn, while identifying and supporting new store expansions
- Advocate internally for how to best solve your merchant's objectives
- Collaborate with internal growth teams to identify the best opportunities for merchants in your book of business to expand their sales
We're excited about you because…
- You have 2+ years of success in client facing and sales roles
- You have 2+ years in a sales role while exceeding performance metrics consistently
- You are persistent and passionate about sales, and have a dynamic personality
- Experience empathizing with customer needs and adapting to meet their unique goals
- You are comfortable working in a scaling startup environment
- You value collaboration and thrive in ambiguity
- You are comfortable using data to tell a story, and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps)
- Applicable experience increasing customer satisfaction, retention, and product adoption
- An ability to understand and communicate operations processes
- The mindset of an owner in whatever you do, and striving to be 1% better everyday
Compensation
- Base salary is localized according to employee work location.
- The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.
- CAD 42.30—CAD 52.90 CAD
Benefits
- Paid time off, paid parental leave, wellness benefit and several paid holidays for all regular employees.
- For full time employees: medical, dental, and vision benefits, disability and basic life insurance, RRSP including employer match, and a mental health program.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DoorDash
Account Executive - Platform
Calgary, CAN
DoorDash is seeking a driven sales professional as an Associate Strategic Account Development Executive to introduce merchants to the DoorDash Commerce Platform. This virtual-first role involves running a full sales cycl
Associate Manager - Merchant Strategy & Operations
Vancouver, CAN
DoorDash is looking for an Associate Manager for Merchant Strategy & Operations to lead merchant retention and optimize deal structures. The role involves financial modeling, data analysis, and cross-functional collabora
Associate, New Verticals - International Efficiency Strategy & Operations
Vancouver, CAN
DoorDash is hiring two Associates for the New Verticals Strategy & Operations team in Toronto or Vancouver. The role involves optimizing dasher performance, improving costs, and enhancing catalog quality. Requires 1-2+ y
Manager, Integrated Marketing, Consumer - DashPass Habituation
Seattle, KSA
DoorDash is looking for a strategic, entrepreneurial, and data-driven marketer to join the Consumer Integrated Marketing team. This role will own the DashPass retention marketing strategy, driving member engagement and h
Manager, Integrated Marketing, Consumer - DashPass Habituation
Chicago, KSA
DoorDash seeks a strategic, entrepreneurial, and data-driven marketer to own DashPass retention marketing strategy. The role involves developing integrated marketing strategies to increase member engagement and drive hab
Strategic Customer Success Manager
Dubai, UAE
About The Team Our Strategic Customer Success team sits within DoorDash's/SevenRooms In-Store business unit, focused on driving long-term value, retention, and expansion across our largest enterprise customers in EMEA. W
Strategic Customer Success Manager
Dubai, UAE
About The Team Our Strategic Customer Success team sits within DoorDash's In-Store business unit, focused on driving long-term value, retention, and expansion across our largest enterprise customers in EMEA. We operate a
Account Executive - Platform
Calgary, CAN
Associate Manager - Merchant Strategy & Operations
Vancouver, CAN
Associate, New Verticals - International Efficiency Strategy & Operations
Vancouver, CAN
Manager, Integrated Marketing, Consumer - DashPass Habituation
Seattle, KSA
Manager, Integrated Marketing, Consumer - DashPass Habituation
Chicago, KSA
Strategic Customer Success Manager
Dubai, UAE
Strategic Customer Success Manager
Dubai, UAE