Associate Manager - Merchant Strategy & Operations
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Key skills for this role
About the Role
DoorDash is looking for an Associate Manager for Merchant Strategy & Operations to lead merchant retention and optimize deal structures. The role involves financial modeling, data analysis, and cross-functional collaboration to drive sustainable growth.
Key Skills for This Role
Responsibilities
- Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants
- Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants
- Equip other teams with what they need to be successful by taking feedback and putting it into action
- Size and model deal opportunities, develop new processes to predict and prevent churn
- Build compelling packages for sales teams to pitch and make strategic tradeoffs to find optimal investments
Requirements
- 4+ years of experience in consulting, strategy, finance, analytics or business operations experience
- Financial modelling experience is required
- A proven track record of analytical problem solving, managing cross functional initiatives and stakeholders
- SQL experience is preferred
- Bachelors Degree or higher
Full Job Posting
About the Role
- We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems.
- You'll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner.
- Specifically, you will take ownership of our Merchant Retention function. This role is critical in helping ensure DoorDash maintains the existing selection on our platform, by partnering closely with our account teams to drive value for both our merchants and DoorDash.
You're excited about this opportunity because you will…
- Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants.
- Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants.
- Partner – You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
We're excited about you because you have…
- 4+ years of experience in consulting, strategy, finance, analytics or business operations experience.
- Financial modelling experience is required.
- A proven track record of analytical problem solving, managing cross functional initiatives and stakeholders, and succeeding in a fast moving environment.
- An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred.
- Bachelors Degree or higher.
Compensation
- Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
- Base salary is localized according to employee work location.
- In addition to base salary, the compensation for this role includes opportunities for equity grants.
- The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia: $116,000—$145,000 CAD.
Benefits
- DoorDash cares about you and your overall well being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
- Additionally, for full time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
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