Part-Time Fragrance Consultant - Tryano, Abu Dhabi (Emiratisation)
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Key skills for this role
About the Role
Chalhoub Group seeks a Part-Time Fragrance Consultant in Abu Dhabi to drive sales, provide expert perfume advice, and deliver exceptional customer service in a luxury retail environment.
Key Skills for This Role
Responsibilities
- Represent the brand by communicating its values and philosophy through all activities and interactions with customers and team members
- Generate sales, achieve line and sales targets using fragrance, and follow all sales and operational policies
- Maintain a solid and accurate customer database to build strong relationships and create future selling opportunities
- Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition
- Participate in brand events inside or outside the store and push fragrance sales during events, promotions, and launches
- Take ownership of the customer’s experience by delivering exceptional service and bringing to life the brand’s customer journey at all touchpoints
- Use clienteling techniques and tools to virtually connect with customers and build one on one relationships based on trust
- Maintain operating standards by ensuring merchandising levels, stock replenishment, and organizing display as per VM guidelines
- Prepare and process e commerce orders fulfillment from the store within set SLAs
Requirements
- 0 2 years of experience in the beauty industry
Full Job Posting
Company Overview
- Chalhoub Group is a partner and creator of luxury experiences in the Middle East for over six decades, with a portfolio of over 300 international brands in luxury, beauty, fashion, and art de vivre.
What You'll Be Doing
- Drive the business by representing the brand, generating sales, and achieving targets.
- Maintain a solid customer database and promote the loyalty program (MUSE).
- Participate in brand events and stay ahead of trends.
- Take ownership of customer experience and deliver exceptional service.
- Use clienteling techniques to build relationships.
- Maintain operating standards and report stock shortages.
- Prepare daily sales reports and process e commerce orders.
- Attend product knowledge trainings.
What You'll Need To Succeed
- 0 2 years of experience in the beauty industry
What We Can Offer You
- Enriching experiences, learning and development opportunities, exposure to different assignments, and diverse career paths.
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