Part-Time Fragrance Consultant - Tryano, Abu Dhabi (Emiratisation)
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Key skills for this role
About the Role
Chalhoub Group is seeking a Part-Time Fragrance Consultant for Tryano in Abu Dhabi to drive sales, provide expert perfume advice, and deliver exceptional customer service. The role requires 0-2 years of beauty industry experience and a passion for luxury fragrances.
Key Skills for This Role
Responsibilities
- Represent the brand by communicating its values and philosophy through all activities and interactions
- Generate sales and achieve line and sales targets using fragrance knowledge
- Maintain a solid and accurate customer database to build strong relationships and create future selling opportunities
- Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition
- Participate in brand events inside or outside the store to push fragrance sales
- Take ownership of the customer’s experience by delivering exceptional service at all touchpoints
- Demonstrate usage and benefits of various brands and products in alignment with retail policies
- Use clienteling techniques and tools to virtually connect with customers and build one on one relationships
- Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per VM guidelines
- Report stock shortages and ensure stock receipt as per set procedures
- Generate and maintain daily sales reports, post launch sales tracking and sell out tracking at store level
- Prepare and process e commerce orders’ fulfillment from the store within set SLAs
Requirements
- 0 2 years' experience in the beauty industry
Full Job Posting
About Chalhoub Group
- For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East.
- The Group has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands.
What you'll be doing
- Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed.
- Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities
- Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition
- To have an understanding of brand’s online offers and activities
- Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches.
- Be flexible to support other stores and team members when required
- Stay ahead of latest trends, products and competitors
- Customer Centricity: Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital)
- Demonstrate usage and benefits of various brands and products in alignment with the retail policies.
- Use clienteling techniques and tools to virtually connect with customers, build one on one relationships based on trust to drive loyalty.
- Operational Excellence: Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines
What you'll need to succeed
- 0 2 years’ experience in the beauty industry
What we can offer you
- With us, you will turn your aspirations into reality.
- We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
- Our Group offers diverse career paths for those who are extraordinary, every day.
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