Part-Time Fashion Consultant, Swarovski - Yas Mall (Emiratisation)
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Key skills for this role
About the Role
Chalhoub Group is seeking a Part-Time Fashion Consultant for Swarovski at Yas Mall. The role involves achieving sales targets, delivering exceptional guest experience, and supporting CRM initiatives.
Key Skills for This Role
Responsibilities
- Achieve individual and collective sales targets while delivering exceptional Guest Experience
- Collect data on customer behaviour, top sellers, slow movers for business reviews
- Drive client relationships within an omni channel approach
- Provide pre buying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay up to date with app offerings
- Support with in store marketing events and activations
- Keep abreast of all brand social media activities and campaigns
- Drive sell throughs within the store
Requirements
- Strong English communication skills
- This opportunity is for Emiratisation
Full Job Posting
What You'll Be Doing
- At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in store.
Responsibilities
- You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Drive client relationships within an omni channel approach
- Provide pre buying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs (Service level agreement)
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay up to date with app offerings etc..
- Support with in store marketing events and activations
- Keep abreast of all brand social media activities and campaigns
- Drive sell throughs within the store
- Support in store CX initiatives
What You'll Need To Succeed
- Strong English communication skills
- This opportunity is for Emiratisation
- For general Fashion Consultant opportunities, please review the careers site for active vacancies
What We Can Offer You
- With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
- We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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