Full-Time Beauty Consultant, Harvey Nichols (Kilian) - Dubai Mall (Emiratisation)
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Key skills for this role
About the Role
Chalhoub Group seeks a Beauty Consultant for the Kilian brand at Harvey Nichols in Dubai Mall. The role involves delivering outstanding customer service, achieving sales targets, and maintaining counter standards.
Key Skills for This Role
Responsibilities
- Build and maintain guest experience standards to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs and provide assistance
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Sell out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post launch sales at store level
- Ensure merchandising levels in the store are met as per brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters at appropriate times
Requirements
- 2 years of experience in the beauty industry is a plus
Full Job Posting
Company Overview
- For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East.
- The Group has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in luxury, beauty, fashion, and art de vivre categories.
- Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries.
What You'll Be Doing
- Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets.
- Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising.
- Our Consultant is also required to maintain high levels of standards in terms of grooming.
- Build and maintain guest experience standards in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Sell out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
What You'll Need To Succeed
- 2 years of experience in the beauty industry is a plus.
What We Can Offer You
- With us, you will turn your aspirations into reality.
- We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
- Our Group offers diverse career paths for those who are extraordinary, every day.
- We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
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