Outlet Talent Coach (Restaurant Supervisor-Italian Speaker)
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Key skills for this role
About the Role
W Hotels in Doha is looking for an Outlet Talent Coach (Restaurant Supervisor) who is fluent in Italian. The role involves supervising restaurant staff, ensuring guest satisfaction, and assisting with hiring and training.
Key Skills for This Role
Responsibilities
- Ensure staff work together as a team to provide optimum service and meet guest needs
- Inspect grooming and attire of staff and rectify deficiencies
- Complete opening and closing duties including setting up supplies, cleaning equipment, and locking doors
- Inspect storage areas for organization, FIFO, and cleanliness
- Complete scheduled inventories and requisition necessary supplies
- Monitor dining rooms for seating availability, service, safety, and guest well being
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
- Follow all company and safety/security policies and procedures
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Italian language fluency
Full Job Posting
Position Summary
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Develop and maintain positive working relationships with others.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
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