Operations Supervisor (Exp with Real Developer)

Role Overview

Sales Gallery Operations

• Oversee daily opening and closing and ensure all facilities are ready for business.
• Maintain the gallery, reception, client lounges, meeting rooms, and presentation areas in a professional and welcoming condition.
• Coordinate with sales, maintenance, housekeeping, security, IT, and other support teams to resolve operational issues.
• Monitor supplies and support client events, launches, meetings, and other sales-related activities.

Administrative Responsibilities

• Handle daily administrative requirements for the sales gallery.
• Order and replenish office supplies, stationery, pantry items, water, refreshments, and other requirements.
• Coordinate refreshments, beverages, meeting arrangements, cakes, and approved team occasions.
• Maintain records of purchases, orders, invoices, and expenses.

Client Experience

• Ensure clients and visitors receive a professional and welcoming experience from entry to departure.
• Keep reception and client-facing areas properly maintained.
• Coordinate refreshments and meeting arrangements for important clients and VIPs.

Vendor and Facility Coordination

• Coordinate with suppliers, contractors, maintenance teams, cleaning services, security, and other vendors.
• Follow up on service requests and ensure work is completed within required timeframes.
• Monitor vendor service quality and report concerns to management.
• Assist with quotations and approved purchases when required.

Key Skills and Competencies

• Strong organizational and coordination skills are required.
• Excellent communication and interpersonal skills are required.
• Customer-service orientation and a professional, presentable personality are required.
• The role requires effective multitasking, prioritization, and proactive operational problem solving.

Work Location

• Work location is in person.