OPERATIONS SUPERVISOR
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Key skills for this role
About the Role
DP World seeks an Operations Supervisor to manage deployed staff at client locations. Responsibilities include supervising attendance, coordinating with clients and HR, handling employee concerns, and ensuring compliance with policies.
Key Skills for This Role
Responsibilities
- Supervise and manage deployed staff at assigned client locations
- Ensure staff attendance, punctuality, and proper behavior at all times
- Maintain daily attendance records, duty rosters, and manpower reports
- Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes
- Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism
- Ensure employees follow company policies, safety rules, and client guidelines
- Handle employee concerns, minor grievances, and basic disciplinary matters
- Conduct on site inspections to ensure work quality and compliance
- Assist with onboarding, orientation, and training of new staff
- Act as the first point of contact for client feedback and operational issues
- Report incidents, misconduct, or performance issues to management promptly
Requirements
- Experience in supervising and managing deployed staff
- Ability to maintain daily attendance records, duty rosters, and manpower reports
- Strong coordination skills with clients and HR teams
- Knowledge of company policies, safety rules, and client guidelines
- Ability to handle employee concerns and basic disciplinary matters
- Good communication and reporting skills
Full Job Posting
Key Responsibilities
- Supervise and manage deployed staff at assigned client locations.
- Ensure staff attendance, punctuality, and proper behavior at all times.
- Maintain daily attendance records, duty rosters, and manpower reports.
- Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes.
- Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism.
- Ensure employees follow company policies, safety rules, and client guidelines.
- Handle employee concerns, minor grievances, and basic disciplinary matters.
- Conduct on site inspections to ensure work quality and compliance.
- Assist with onboarding, orientation, and training of new staff.
- Act as the first point of contact for client feedback and operational issues.
- Report incidents, misconduct, or performance issues to management promptly.
About Us
- DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
- With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents.
- We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology.
- We're reshaping the future by investing in innovation, from intelligent delivery systems to automated warehouse stacking.
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