BUSINESS ANALYST - PROCESS OPTIMIZATION
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Key skills for this role
About the Role
DP World seeks a Business Analyst to drive process optimization and automation initiatives. The role involves gathering business requirements, designing digital solutions, and collaborating with cross-functional teams to enhance operational efficiency.
Key Skills for This Role
Responsibilities
- Collaborate with stakeholders to gather and analyze business requirements, identify process improvement opportunities, and drive automation and AI initiatives
- Conduct analysis of current DDW solutions, identifying areas of improvement and designing new solutions aligned with connected shipyard ambition
- Collaborate with cross functional teams to define, document, and optimize business processes, workflows, and requirements for digital solutions
- Ensure new smart solutions and automation initiatives integrate seamlessly with existing systems and digital infrastructure
- Conduct system testing, identify and resolve issues or bugs
- Provide training and user support on digital tools and automation solutions
- Define KPIs for production and develop reports and dashboards to monitor performance
- Participate in project meetings, provide status updates, and contribute to Production Optimization project
- Track benefits and contributions of specific applications and process changes
Requirements
- Bachelor's degree in Information Technology or related field
- 5+ years relevant experience in a large organization
- Strong knowledge in Process Optimization, Software Development and Applications of AI
- Experience in handling IT projects for Manufacturing, Ship Repair, Oil, Gas & Energy Sector, Project based industries
- Experience in leveraging Gen AI to boost productivity
- Experience in digital transformation and project delivery
- Proficient in gathering and documenting business requirements, conducting gap analysis
Full Job Posting
Key Accountabilities
- Collaborate with stakeholders to gather and analyze business requirements, identify process improvement opportunities, and drive automation and AI initiatives to enhance operational efficiency and business outcomes.
- Conduct thorough analysis of current DDW solutions, identifying areas of improvement as well as design and developing new solutions aligned with the DDW’s connected shipyard ambition.
- Collaborate with cross functional teams to define, document, and optimize business processes, workflows, and requirements for existing and new digital solutions.
- Ensuring new smart solutions and automation initiatives integrate seamlessly with existing DDW systems, platforms, and digital infrastructure.
- Ensuring new solutions align with Stakeholder requirements and deliver real business value.
- Conduct system testing, identify and resolve any issues or bugs, ensuring highest quality for new digital solutions and existing systems.
- Provide training and user support on digital tools, automation solutions, and best practices to drive effective adoption and process efficiency.
- Collaborate with stakeholders to define key performance indicators (KPIs) for production and develop reports and dashboards to monitor performance.
- Participate in project meetings, provide regular status updates, and contribute to the success of Production Optimization project.
- Participating in Internal & External meetings and discussions and ensures action points against the assigned tasks are closed in timely manner.
- Ensure that the issues related to the projects/assignments are resolved in a timely manner.
- Track the benefits and contributions by the specific application and process changes to the entire organization.
Qualifications/Experience & Skills
- Bachelor's degree in Information Technology, or a related field.
- 5+ years relevant experience in a large organization.
- Strong knowledge and experience in Process Optimization, Software Development and Applications of AI.
- Advanced knowledge in various business domains. Certification in AI platforms is an added advantage.
- Experience in handling IT projects for Manufacturing, Ship Repair, Oil, Gas & Energy Sector, Project based industries.
- Experience in leveraging Gen AI to boost productivity.
- Experience in process optimization and system design.
- Experience in digital transformation and project delivery, including enterprise system implementation, process automation, platform enhancements, and user support.
- Strong background in business process analysis, automation technologies, and digital transformation initiatives, with experience in workflow optimization, AI driven solutions, and enterprise platforms.
- Evaluate and optimize business processes to improve efficiency, scalability, and standardization by implementing streamlined workflows, digital solutions, and AI driven automation initiatives to reduce manual effort and enhance operational performance.
- Experience with enterprise digital platforms and business systems in the marine industry, including process analysis, system enhancement, implementation, customization, and integration of automation solutions.
- Proficient in gathering and documenting business requirements, conducting gap analysis, and proposing process improvements.
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