Operations Processor - Emirati Talent
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Key skills for this role
About the Role
Commercial Bank International is hiring an Operations Processor for Emirati Talent in Sharjah. The role involves scrutinizing loan documents, maintaining records, and ensuring compliance with policies.
Key Skills for This Role
Responsibilities
- Scrutinize documents as per unit’s delegation matrix for new personal loans, buyout loans, top up loans, staff loans, reschedule cases, auto loans, mortgage releases, settlements, issuance of bank guarantee and manager cheques, home loans, ROD, SODs, release of FD cases, temporary mortgage releases and respective renewals and cancellations
- Maintain confidential records of the division and handle sensitive issues
- Handle all CCMS cases received by courts and respond within agreed TAT
- Provide relevant instruction to respective units for carrying out transactions and inform source of discrepancies
- Sign document and fulfillment related external communication standard letters such as Liability letters, Auto loan LPOs, court letters, balance confirmation
- Liaise between central operations and all branch and division colleagues, transmit directives and follow up on assignments
- Respond to queries from branches and internal divisions within TAT
- Ensure compliance with CBI's code of conduct and all processes and procedures
- Prepare, check, and monitor various reports of the unit such as AFT Not linked report, error report, and Document discrepancy report
- Ensure all applications and documentation are kept inside dual control fireproof cabinet and handle daily filing and archival
Requirements
- Bachelor’s Degree or High School Diploma in any field
- Minimum 3 years’ experience in Banking Operations
- Knowledge of Banking Financial & Operational Risks
- Working Knowledge of Server/ Operating Network System & Backup Arrangements
- Excellent verbal and written communication skills in English
- High level of computer proficiency, including common office and digital tools
- Strong interpersonal skills with the ability to build effective relationships
- Effective organizing and planning abilities, with strong time management
- Keen attention to detail, ensuring accuracy and quality in work
Full Job Posting
Job Purpose
- Responsible for scrutinizing documents as per the laid out policies and procedures for the unit, maintaining and safe custody of records, ensuring professional delivery, quality service to internal/external customers, projection of professional image, maintenance of operations reports and achieving
Duties and Responsibilities
- Maintains confidential records of the division as well as sensitive issues.
- Handling all CCMS cases received by courts and respond within agreed TAT.
- Scrutinize documents as per unit’s delegation matrix for various loan products.
- Provides relevant instruction to respective units for carrying out the transaction.
- Responsible for signing Document and fulfillment related external communication standard letters.
- Liaise between central operations and all branch and division colleagues.
- Responds to queries pertaining to the unit received from various branches.
- Ensure compliance with CBI's code of conduct and all processes and procedures.
- Preparing, checking and monitoring of various reports of the unit.
- Ensure all applications and documentation are kept inside dual control fireproof cabinet.
- Register all keys under custody and keep it up to date.
- Daily individual productivity to be maintained as per expectations.
Education and Experience
- Bachelor’s Degree or High School Diploma in any field.
- Minimum 3 years’ experience in Banking Operations.
Other Skills Required
- Knowledge of Banking Financial & Operational Risks.
- Working Knowledge of Server/ Operating Network System & Backup Arrangements.
- Excellent verbal and written communication skills in English.
- High level of computer proficiency, including common office and digital tools.
- Strong interpersonal skills with the ability to build effective relationships.
- Effective organizing and planning abilities, with strong time management.
- Keen attention to detail, ensuring accuracy and quality in work.
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