Senior Officer - Operational Risk
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Key skills for this role
About the Role
The role supports the implementation and maintenance of the Bank's Operational Risk Management Framework. Responsibilities include RCSA assessments, control testing, KRI reporting, and coordination on business continuity and access management.
Key Skills for This Role
Responsibilities
- Support implementation of the Bank's Operational Risk Management program across business and support units
- Assist in promoting operational risk culture through awareness and training initiatives
- Support business units in RCSA exercises and conduct due diligence reviews of submissions
- Assist in planning and executing second line control testing activities
- Ensure timely reporting and documentation of operational risk incidents and maintain the Operational Risk Register
- Support consolidation, review, and reporting of Key Risk Indicators (KRIs)
- Assist in maintenance and periodic review of Business Impact Analyses, BCPs, and DRPs
- Support periodic reviews of access permissions and roles for critical business applications
- Work with Project Management team to integrate ORM/BCM/IAM requirements in new products and processes
- Prepare accurate MIS, dashboards, and analytical reports from risk data
Requirements
- Bachelor's or master's degree in Finance, Risk Management, or Business Administration
- Minimum of 2 years in Banking, of which at least 1 year in Operational Risk / BCM / IAM / Controls and Governance
- Risk Management related certification (advantage)
- Business Continuity Management related certifications (advantage)
- Certifications in ISO 22301, BS 2599, ISO 31000 (advantage)
Full Job Posting
Job Purpose
- The role supports the effective implementation and ongoing maintenance of the Bank’s Operational Risk Management Framework in line with regulatory requirements, internal policies, and enterprise wide standards.
- It contributes to second line oversight activities, including assisting in RCSA assessments, supporting control testing, preparing KRI reports, and coordinating with business units on business continuity and access management matters.
- The position ensures consistent application of the Operational Risk Framework across the organization, promoting risk awareness, strengthening controls, and enhancing overall operational resilience.
Duties and Responsibilities
- Support the implementation of the Bank’s Operational Risk Management (ORM) program across business and support units, including activities related to Business Continuity Management (BCM) and Identity & Access Management (IAM).
- Assist in promoting and embedding a strong operational risk culture by raising awareness, sharing best practices, and supporting training initiatives for ORM, BCM, and IAM.
- Maintain detailed tracking and monitoring of all ORM activities, ensuring accuracy, completeness, and timely escalation of issues.
- Assist in the periodic update of ORM policies, procedures, and guidelines to ensure alignment with regulatory requirements (e.g., CBUAE, NCEMA), industry standards, and internal governance expectations.
- Support preparation of regular and ad hoc ORM reports, MIS, and dashboards for governance committees and senior management.
- Support business and support units in identifying risks and controls for significant processes and facilitate RCSA exercises as required.
- Conduct due diligence reviews of RCSA submissions, ensuring quality, accuracy, and consistency in risk and control assessments.
- Assist in planning and executing second line control testing activities, including preparing test samples, scheduling assessments, and documenting results.
- Follow up on issues raised from control testing, audits, and regulatory reviews, tracking remediation plans and ensuring timely closure.
- Ensure timely reporting and documentation of operational risk incidents (financial and nonfinancial) in accordance with internal guidelines.
- Monitor loss data submissions from business units and maintain the Operational Risk Register accurately.
- Support consolidation, review, and reporting of Key Risk Indicators (KRIs), ensuring timely escalation of threshold breaches.
Education
- Bachelor’s or master’s degree in finance, Risk Management or Business Administration.
Professional / Technical Qualifications / Diplomas
- Risk Management related certification (advantage)
- Business Continuity Management related certifications (advantage)
- Certifications in ISO 22301, BS 2599, ISO 31000 and other relevant certifications (advantage)
Experience
- Minimum of 2 years in Banking, of which at least 1 years working in Operational Risk (ORM) / Business Continuity Management (BCM) / Identity & Access Management (IAM) / Controls and Governance fields.
Other Skills Required for the Job
- Proven ability to lead, mentor, and develop high performing teams within a risk management environment.
- Excellent Analytical skills and attention to details.
- Strong verbal and written communication skills.
- Balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit.
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