OPERATIONS MANAGER
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Key skills for this role
About the Role
Kerten Hospitality seeks an Operations Manager for The House Hotel Jeddah to oversee daily hotel operations, ensure service quality, and drive operational performance. The ideal candidate has previous hospitality management experience, strong leadership skills, and fluency in English and Arabic.
Key Skills for This Role
Responsibilities
- Oversee daily hotel operations, ensuring service quality and alignment with brand standards
- Manage operational departments to ensure efficiency and a seamless guest experience
- Monitor inventory, procurement, and vendor relationships to control costs and maintain supply levels
- Ensure compliance with health, safety, and cleanliness standards
- Coordinate maintenance and facility operations to ensure functionality and safety
- Drive operational performance, identifying opportunities to improve efficiency and guest satisfaction
- Support revenue growth through effective operational planning and execution
- Lead, train, and develop team members, fostering a positive and high performance culture
- Manage staff scheduling and ensure adequate coverage across departments
Requirements
- Previous experience in a managerial role within the hospitality industry
- Strong leadership and team management skills
- Good understanding of hotel operations and service standards
- Strong organizational and problem solving abilities
- Knowledge of health, safety, and regulatory requirements
- Good communication and interpersonal skills
- Proficiency in hotel systems and Microsoft Office is an advantage
- Ability to work in a fast paced environment and manage multiple priorities
- Fluent in English and Arabic
Full Job Posting
About The Role
- The House Hotel Jeddah King Road is seeking an Operations Manager to oversee daily hotel operations, ensuring service quality and alignment with brand standards.
Key Responsibilities
- Oversee daily hotel operations, ensuring service quality and alignment with brand standards.
- Manage operational departments to ensure efficiency and a seamless guest experience.
- Monitor inventory, procurement, and vendor relationships to control costs and maintain supply levels.
- Ensure compliance with health, safety, and cleanliness standards.
- Coordinate maintenance and facility operations to ensure functionality and safety.
- Drive operational performance, identifying opportunities to improve efficiency and guest satisfaction.
- Support revenue growth through effective operational planning and execution.
- Lead, train, and develop team members, fostering a positive and high performance culture.
- Manage staff scheduling and ensure adequate coverage across departments.
Experience & Skills
- Previous experience in a managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Good understanding of hotel operations and service standards.
- Strong organizational and problem solving abilities.
- Knowledge of health, safety, and regulatory requirements.
- Good communication and interpersonal skills.
- Proficiency in hotel systems and Microsoft Office is an advantage.
- Ability to work in a fast paced environment and manage multiple priorities.
- Fluent in English and Arabic.
Joining Our Team Means
- Competitive Compensation: A rewarding package tailored to your experience.
- Career Growth: Opportunities for advancement within our dynamic organisation.
- Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
- Shared Purpose: Working with passionate people who live our values every day.
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