Gym Receptionist (Saudi National Only)
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Key skills for this role
About the Role
Cloud 7 Hotel and Residence in AlUla seeks a Gym Receptionist to greet members, handle registrations, and maintain cleanliness. Requires customer service experience and a professional attitude.
Key Skills for This Role
Responsibilities
- Greet and welcome gym members and visitors with a positive and professional attitude
- Answer phone calls and respond to inquiries in a helpful and courteous manner
- Assist with membership registrations, renewals, payments, and general inquiries
- Schedule appointments for fitness classes and personal training sessions
- Provide information on gym services, facilities, programs, and membership options
- Maintain a clean, organized, and welcoming reception area
- Handle basic administrative and front desk duties
- Address member requests, concerns, and feedback promptly
- Collaborate with team members to support daily gym operations
- Ensure compliance with gym policies and procedures
- Monitor cleanliness and presentation of gym, changing rooms, and common areas
- Clean and sanitize gym equipment
Requirements
- Previous experience in a customer facing or service oriented role
- Strong communication and interpersonal skills
- Proficiency in basic computer applications, including Microsoft Office
- Strong customer service mindset with a friendly and professional attitude
- Willingness to learn and adapt to changing priorities
- Ability to work independently and as part of a team
- Attention to detail and problem solving skills
- Passion for health and fitness
Full Job Posting
About the Role
- Position: Gym Receptionist at Cloud 7 Hotel and Residence, AlUla
- Part of Kerten Hospitality, a lifestyle hospitality operator
- The role involves greeting members, handling registrations, and maintaining cleanliness.
Key Responsibilities
- Greet and welcome gym members and visitors with a positive and professional attitude.
- Answer phone calls and respond to inquiries in a helpful and courteous manner.
- Assist with membership registrations, renewals, payments, and general inquiries.
- Schedule appointments for fitness classes and personal training sessions.
- Provide information on gym services, facilities, programs, and membership options.
- Maintain a clean, organized, and welcoming reception area.
- Handle basic administrative and front desk duties.
- Address member requests, concerns, and feedback promptly to ensure high customer satisfaction.
- Collaborate with team members to support daily gym operations.
- Ensure compliance with gym policies and procedures to maintain a safe environment.
- Monitor the cleanliness and presentation of the gym, changing rooms, and common areas.
- Clean and sanitize gym equipment, including machines, weights, and exercise mats.
Experience & Skills
- Previous experience in a customer facing or service oriented role.
- Strong communication and interpersonal skills.
- Proficiency in basic computer applications, including Microsoft Office.
- Strong customer service mindset with a friendly and professional attitude.
- Willingness to learn, develop new skills, and adapt to changing priorities.
- Ability to work effectively both independently and as part of a team.
- Attention to detail and problem solving skills.
- Passion for health, fitness, and supporting others in achieving their goals.
Joining Our Team Means
- Competitive Compensation: A rewarding package tailored to your experience.
- Career Growth: Opportunities for advancement within our dynamic organisation.
- Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
- Shared Purpose: Working with passionate people who live our values every day.
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