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Gym Receptionist

Kerten Hospitality
Riyadh, KSA
Entry
Onsite
3 weeks ago
Customer ServiceCommunicationMicrosoft OfficeSchedulingCleaning
Free

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Customer ServiceCommunicationMicrosoft Office
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About The Role

  • The Gym Receptionist is responsible for greeting members, handling inquiries, registrations, scheduling, and maintaining a clean environment.

Key Responsibilities

  • Greet and welcome gym members and visitors with a positive and professional attitude.
  • Answer phone calls and respond to inquiries in a helpful and courteous manner.
  • Assist with membership registrations, renewals, payments, and general inquiries.
  • Schedule appointments for fitness classes and personal training sessions.
  • Provide information on gym services, facilities, programs, and membership options.
  • Maintain a clean, organized, and welcoming reception area.
  • Handle basic administrative and front desk duties.
  • Address member requests, concerns, and feedback promptly to ensure high customer satisfaction.
  • Collaborate with team members to support daily gym operations.
  • Ensure compliance with gym policies and procedures to maintain a safe environment.
  • Monitor the cleanliness and presentation of the gym, changing rooms, and common areas.
  • Clean and sanitize gym equipment, including machines, weights, and exercise mats.

Experience & Skills

  • Previous experience in a customer facing or service oriented role.
  • Strong communication and interpersonal skills.
  • Proficiency in basic computer applications, including Microsoft Office.
  • Strong customer service mindset with a friendly and professional attitude.
  • Willingness to learn, develop new skills, and adapt to changing priorities.
  • Ability to work effectively both independently and as part of a team.
  • Attention to detail and problem solving skills.
  • Passion for health, fitness, and supporting others in achieving their goals.

Joining Our Team Means

  • Competitive Compensation: A rewarding package tailored to your experience.
  • Career Growth: Opportunities for advancement within our dynamic organisation.
  • Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.
  • Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.

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